Reply.io vs Zoho
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Reply.io is the stronger AI pick in Sales Engagement: it has a visibility score of 14.4 versus 1.8 for Zoho, and ranks ahead in 100% of the answers that name both.
Choose Reply.io if…
- You want the brand AI engines rank higher (14.4 vs 1.8)
- You need SOC 2 or GDPR coverage
- Multichannel outreach and AI-assisted engagement across email, calls, LinkedIn and more
- 14-day free trial to test core sequencing and automation
Choose Zoho if…
- AI answers describe it more positively (50% vs 42% positive)
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or SOC 2 Type II coverage
- You prefer a larger, established vendor (5,000+ employees)
- Strong value for money and low cost
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Reply.io | Zoho |
|---|---|---|
| Visibility score | 14.4% | 1.8% |
| Change vs last week | down−3.3% | down−0.2% |
| Rank in Sales Engagement | #6 | #32 |
| Share of voice | 3.5% | 0.6% |
| Mentions this run | 23 | 4 |
| Positive in AI answers | 42% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Reply.io −3.299999999999999pp · Zoho −0.19999999999999996pp over 1 weekly runs.
Engine by engine
Reply.io leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | Reply.io | Zoho |
|---|---|---|---|
| Best sales engagement platform with AI features | ChatGPT | #5 | #10 |
| Which Sales Engagement vendors do analysts recommend? | Perplexity | #9 | #11 |
Features, pricing & fit
| Dimension | Reply.io | Zoho |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | $49 / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | — | Cloud (SaaS) |
| Compliance | SOC 2, GDPR | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II |
| Support | Live chat, Email, CSM onboarding | — |
| Founded | 2014 | 1996 |
| Headquarters | San Jose, California, US | Chennai, Tamil Nadu, India |
| Employees | 51–200 | 5,000+ |
| Funding | Series A | Bootstrapped |
| Best for | Founders, sales teams, and agencies who need results fast without juggling 5+ tools. | Businesses of all sizes, from startups to enterprises, wanting one suite for sales, support, finance and HR |
Plans side by side
Reply.io
Zoho
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Reply.io
- Multichannel outreach and AI-assisted engagement across email, calls, LinkedIn and more
- 14-day free trial to test core sequencing and automation
- Transparent self-serve pricing with annual discounts
- Affordable, lower-cost option
- Strong choice for smaller and mid-market sales teams
Zoho
- Strong value for money and low cost
- Free tier for small teams
- Broad functionality and integrated app ecosystem
- Good customization options
- Scales well as businesses grow
- Less premium user experience
- Pricing varies dramatically across products
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Reply.io vs Zoho”, https://slateindex.ai/compare/reply-io-vs-zoho, data of Nov 3, 2026. Licence: CC BY 4.0.