SalesforceThe #1 AI CRM

WixWix is the comprehensive platform that gives you total creative freedom online.

Comparison · E-Commerce Platforms · weekly run Nov 3

Salesforce vs Wix

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Wix is the stronger AI pick in E-Commerce Platforms: it has a visibility score of 27.7 versus 16.7 for Salesforce, and ranks ahead in 67% of the answers that name both.

Choose Salesforce if…

You need ISO 27001:2022 or SOC 1 or SOC 2 or SOC 3 or HITRUST coverage
You prefer a larger, established vendor (5,000+ employees)
Powerful reporting, automation and customisation
Market leader and gold standard CRM

Choose Wix if…

You want the brand AI engines rank higher (27.7 vs 16.7)
AI answers describe it more positively (35% vs 21% positive)
You need ISO 27001 or SOC 2 Type 2 or PCI DSS Level 1 coverage
Easy drag-and-drop visual site building

AI visibility side by side

Latest weekly run · Nov 3

Metric	Salesforce	Wix
Visibility score	16.7%	27.7%
Change vs last week	New	New
Rank in E-Commerce Platforms	#7	#4
Share of voice	4.9%	8%
Mentions this run	23	37
Positive in AI answers	21%	35%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Salesforce 0pp · Wix 0pp over 0 weekly runs.

Engine by engine

Wix leads on 3 of 3 engines

ChatGPT

19.6%

27.4%

AI Mode

15%

30.9%

Perplexity

15.4%

24.8%

SalesforceWix

Head to head in AI answers

6 engine answers name both brands

2Salesforce ranked higher

4Wix ranked higher

Prompt	Engine	Salesforce	Wix
What is the difference between an e-commerce platform and website builder?	ChatGPT	#9	#5
What are the best Ecommerce Platforms tools in 2026?	AI Mode	#8	#4
Which e-commerce platform has the best reviews?	Perplexity	#5	#4
Which Ecommerce Platforms vendors do analysts recommend?	Perplexity	#2	#8
Official website of the top e-commerce platform vendors	ChatGPT	#4	#12
Official website of the top e-commerce platform vendors	Perplexity	#7	#5

Features, pricing & fit

Dimension	Salesforce	Wix
Pricing model	—	Flat tiers
Entry price	—	Free; paid from $17.77 / mo
Free plan	—	Yes
Deployment	Cloud (SaaS)	Cloud-hosted, with multi-cloud failover across AWS, Google Cloud and Equinix.
Compliance	ISO 27001:2022, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, HITRUST	ISO 27001, ISO 27017, ISO 27018, SOC 2 Type 2, PCI DSS Level 1
Support	Phone, Trailblazer Community, Success Plans, Trailhead training	24/7 customer care, Live chat with Customer Care Expert, Scheduled call with Customer Care Expert, Wix Help Center
Founded	1999	2006
Headquarters	San Francisco, California	Tel Aviv, Israel
Employees	5,000+	1,001–5,000
Funding	—	PIPE led by Durable Capital Partners
Best for	Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform	Independent businesses and brands building their own websites, with agencies and enterprises served by Wix Studio and Enterprise plans.