Who each engine recommends
Position of every brand named in the latest run.
| Brand | ChatGPT | Perplexity | AI Mode | Mention rate |
|---|---|---|---|---|
| Adobe Commerce | #3 | #3 | #1 | |
| ShopifyTop pick | #1 | #1 | #7 | |
| Salesforce | #2 | #2 | #2 | |
| SAP Commerce Cloud | #5 | #6 | #3 | |
| commercetools | #4 | #5 | #4 | |
| BigCommerce | #7 | #4 | — | |
| Spryker | #9 | — | #6 | |
| VTEX | #8 | — | #8 | |
| SCAYLE | #13 | — | #9 | |
| Shopware | #10 | #9 | — | |
| Elastic Path | — | — | #5 | |
| Oracle Commerce | #6 | — | — | |
| WooCommerce | — | #7 | — | |
| Wix | — | #8 | — | |
| PrestaShop | — | #10 | — | |
| Sana Commerce | — | — | #10 | |
| OroCommerce | #11 | — | — | |
| Intershop | #12 | — | — |
Responses
What each engine answered, and how the shortlist moved.
Ecommerce platforms analysts recommend (2026) Based on the latest Gartner, Forrester and ISG research, several ecommerce vendors consistently merit consideration. The strongest choice depends on whether you're building a B2C online store, a complex B2B commerce operation, or an enterprise omnichannel platform.
- Shopify — My recommendation is to start with Shopify, Salesforce, Adobe Commerce, commercetools, SAP and Oracle as your primary shortlist, then consider specialist platforms based on your business requirements.
- Salesforce — My recommendation is to start with Shopify, Salesforce, Adobe Commerce, commercetools, SAP and Oracle as your primary shortlist, then consider specialist platforms based on your business requirements.
- Adobe Commerce — My recommendation is to start with Shopify, Salesforce, Adobe Commerce, commercetools, SAP and Oracle as your primary shortlist, then consider specialist platforms based on your business requirements.
- commercetools — My recommendation is to start with Shopify, Salesforce, Adobe Commerce, commercetools, SAP and Oracle as your primary shortlist, then consider specialist platforms based on your business requirements.
- SAP Commerce Cloud — My recommendation is to start with Shopify, Salesforce, Adobe Commerce, commercetools, SAP and Oracle as your primary shortlist, then consider specialist platforms based on your business requirements.
- Oracle Commerce
- BigCommerce
- VTEX
- Spryker
- Shopware
- OroCommerce
- Intershop
- SCAYLE
Analysts most consistently recommend these ecommerce platform vendors, with the best choice depending on business size and complexity:
- Shopify — Shopify — the strongest overall recommendation for SMBs, fast-growing brands, integrations, and unified B2B/B2C commerce.
- Salesforce — Salesforce Commerce Cloud — recommended for large enterprises already using Salesforce CRM, especially for B2C and account-specific B2B commerce.
- Adobe Commerce — Adobe Commerce — suited to large organizations with complex catalogs, multiple storefronts, and extensive customization needs.
- BigCommerce — BigCommerce — a strong option for built-in commerce functionality, open APIs, B2B capabilities, and stable enterprise operations.
- commercetools — commercetools — recommended for engineering-led companies seeking a composable, API-first architecture.
- SAP Commerce Cloud — SAP Commerce Cloud — best aligned with manufacturers and enterprises deeply invested in SAP systems or complex B2B processes.
- WooCommerce — WooCommerce — recommended for businesses built on WordPress that want ownership and extensive control over the storefront.
- Wix — Wix — a good choice for design-led small businesses and general-purpose online stores, particularly where ease of use matters.
- Shopware — Shopware — a notable option for European and DACH-region mid-market businesses; Gartner positioned it as a “Visionary.”.
- PrestaShop
Major tech market research firms like Gartner (in the Magic Quadrant for Digital Commerce ) and Forrester (in commerce solution evaluations) evaluate digital commerce vendors based on architectural agility, scalability, and readiness for modern workloads like agentic AI and unified B2B/B2C channels.[](https://www.gartner.com/en/documents/7128430)[](https://www.forrester.com/blogs/the-results-are-in-for-the-first-forrester-wave-on-both-b2b-and-b2c-commerce-…
- Adobe Commerce — Adobe Commerce (Magento): Recognized for blending deep content management with robust enterprise catalog and order management, making it a strong option for complex, high-inventory B2C and B2B2C use…
- Salesforce — Salesforce Commerce Cloud: Heavily recommended for organizations already embedded in the broader Salesforce CRM ecosystem, offering fast time-to-value and scalable multi-channel engagement.
- SAP Commerce Cloud — SAP Commerce Cloud: Traditionally favored by large enterprises with heavy backend SAP ERP integrations, though increasingly scored closely against competitors on catalog and marketing flexibility.
- commercetools — commercetools: A pioneer of headless, microservices-based commerce (PBCs - packaged business capabilities), widely highlighted by analysts for ultimate architectural agility and scaling flexibility.
- Elastic Path — Elastic Path: Frequently cited for composable commerce deployments, specializing heavily in streamlined, multi-vendor B2B and B2C/B2B2C modular setups.[](https://www.forrester.com/blogs/vendor-specialization-is-in-the-…
- Spryker — Spryker: Highly specialized in sophisticated transactional business models, complex B2B enterprise marketplaces, and B2B2C frameworks.[](https://www.forrester.com/blogs/vendor-specialization-is-in-the-spotlight-in-…
- Shopify — Shopify (Shopify Plus): Recommended widely for its rapid deployment, robust merchant ecosystem, and scalability stretching from SMB up to major enterprise retail brands.
- VTEX — VTEX: Noted for its composable SaaS platform approach, combining native marketplace capabilities with strong B2C and B2B2C functionality.
- SCAYLE — SCAYLE: Recognized for its flexible, cloud-native, and headless B2C modular architecture designed for high-volume brand operations.[](https://www.forrester.com/blogs/vendor-specialization-is-in-the-spotlight-in-…
- Sana Commerce — Sana Commerce: Strongly highlighted by analysts for 100% B2B-focused integration strategies, tying directly into underlying ERP systems (like Microsoft Dynamics or SAP).
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| gartner.com | Analyst | 4 | ChatGPT, Google AI Mode |
| forrester.com | Analyst | 3 | ChatGPT, Google AI Mode |
| shopify.com | Brand site · Shopify | 3 | ChatGPT, Perplexity |
| forbes.com | Media | 2 | Perplexity |
| salesforce.com | Brand site · Salesforce | 2 | ChatGPT |
| adobe.com | Web | 1 | ChatGPT |
| commercetools.com | Brand site · commercetools | 1 | ChatGPT |
| digitalapplied.com | Web | 1 | Perplexity |
| elogic.co | Web | 1 | Perplexity |
| g2.com | Review site | 1 | Perplexity |
| isg-one.com | Web | 1 | ChatGPT |
| marketing4ecommerce.net | Web | 1 | Perplexity |
| oracle.com | Web | 1 | ChatGPT |
| sap.com | Web | 1 | ChatGPT |
| selecthub.com | Web | 1 | Perplexity |
| techradar.com | Media | 1 | Perplexity |
| toolradar.com | Web | 1 | Perplexity |