ScribeWorkflow context for teams and AI agents
vs
ShelfNext-generation knowledge and governance platform for accurate GenAI answers.
Comparison · Knowledge Management · weekly run Nov 3
Scribe vs Shelf
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Shelf is the stronger AI pick in Knowledge Management: it has a visibility score of 1.5 versus 1.4 for Scribe.
Choose Scribe if…
- You need HIPAA or FERPA coverage
- You prefer a larger, established vendor (201–500 employees)
- useful for documenting processes
- creating step-by-step guides
Choose Shelf if…
- You want the brand AI engines rank higher (1.5 vs 1.4)
- Recommended by analysts for knowledge management
- Suited to customer-service and contact-center knowledge management
- Recommended for vendor landscape and competitive intelligence databases
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Scribe | Shelf |
|---|---|---|
| Visibility score | 1.4% | 1.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #40 | #38 |
| Share of voice | 0.4% | 0.7% |
| Mentions this run | 2 | 4 |
| Positive in AI answers | — | 67% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Scribe 0pp · Shelf 0pp over 0 weekly runs.
Engine by engine
Shelf leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
ScribeShelf
Head to head in AI answers
0 engine answers name both brands
0Scribe ranked higher
0Shelf ranked higher
Features, pricing & fit
| Dimension | Scribe | Shelf |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $13 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | — | Cloud-hosted on AWS, with data centers in the US, Canada and EU |
| Compliance | SOC 2 Type II, HIPAA, CCPA, GDPR, FERPA | SOC 2 Type II, GDPR, CCPA |
| Support | Customer support, Customer success, Help Center | Contact form on the website, Developer portal with API specs, cookbooks and SDKs |
| Founded | 2019 | — |
| Headquarters | San Francisco, CA, United States | New York City, NY, United States |
| Employees | 201–500 | 51–200 |
| Funding | Series C, led by StepStone, at a $1.3B valuation · $130M raised | Series B · $61M raised |
| Best for | Teams that document processes for training, onboarding, SOPs, software rollouts and AI agents, from solo consultants to large enterprises | Business and knowledge management teams that need governed enterprise knowledge, and technical teams that want a data layer under their own AI applications. |
Plans side by side
Scribe
Basic$0free
Pro Personal$25per seat per month
Pro Team$13per seat per month
EnterpriseCustomcustom
Shelf
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Scribe
- useful for documenting processes
- creating step-by-step guides
- free sign-up
Shelf
- Recommended by analysts for knowledge management
- Suited to customer-service and contact-center knowledge management
- Recommended for vendor landscape and competitive intelligence databases
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Scribe vs Shelf”, https://slateindex.ai/compare/scribe-vs-shelf, data of Nov 3, 2026. Licence: CC BY 4.0.