SigNoz vs Uptrace

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

SigNoz is the stronger AI pick in Observability: it has a visibility score of 12.3 versus 0.7 for Uptrace, and ranks ahead in 100% of the answers that name both.

Choose SigNoz if…

You want the brand AI engines rank higher (12.3 vs 0.7)
You need SOC 2 Type II or HIPAA coverage
You prefer a larger, established vendor (11–50 employees)
Cost-effective open-source alternative to Datadog and New Relic

Choose Uptrace if…

You want a free plan to start

AI visibility side by side

Latest weekly run · Nov 3

Metric	SigNoz	Uptrace
Visibility score	12.3%	0.7%
Change vs last week	New	New
Rank in Observability	#10	#32
Share of voice	3.7%	0.4%
Mentions this run	22	2
Positive in AI answers	44%	—

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

SigNoz 0pp · Uptrace 0pp over 0 weekly runs.

Engine by engine

SigNoz leads on 3 of 3 engines

ChatGPT

16.1%

AI Mode

7.6%

Perplexity

13.2%

2.2%

SigNozUptrace

Head to head in AI answers

1 engine answers name both brands

1SigNoz ranked higher

0Uptrace ranked higher

Prompt	Engine	SigNoz	Uptrace
How do I choose an observability platform for a mid-market team?	Perplexity	#8	#13

Features, pricing & fit

Dimension	SigNoz	Uptrace
Pricing model	Usage-based	Usage-based
Entry price	$49 / mo	Contact sales
Free plan	No	Yes
Deployment	SigNoz Cloud (managed, with US, EU and India regions), bring-your-own-cloud, or self-hosted	Uptrace Cloud, or self-hosted with Docker, Ansible or Kubernetes, or on-premises with a license
Compliance	SOC 2 Type II, HIPAA	—
Support	Community support on Slack, Email support, In-product chat support, Dedicated Slack, email and in-product support on Enterprise plans	16/5 enterprise support across EU and US business hours, Email and scheduled calls, Dedicated support engineer on on-premises plans
Founded	2020	—
Headquarters	San Francisco, CA	Chisinau, Moldova
Employees	11–50	1–10
Funding	Unnamed round after Y Combinator participation · $7M raised	Bootstrapped
Best for	Fast-scaling engineering teams that want usage-based pricing, and solo developers and small startups that want to self-host.	Engineering teams that run OpenTelemetry and want traces, metrics and logs in one platform at predictable cost.