New RelicIntelligent Observability resolves issues at scale before they impact your bottom line.

SigNozThe Open Source Datadog Alternative

Comparison · Observability · weekly run Nov 3

New Relic vs SigNoz

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

New Relic is the stronger AI pick in Observability: it has a visibility score of 47.1 versus 12.3 for SigNoz, and ranks ahead in 77% of the answers that name both.

Choose New Relic if…

You want the brand AI engines rank higher (47.1 vs 12.3)
You want a free plan to start
You need FedRAMP Moderate (eligible accounts) or HIPAA eligibility or ISO 27001 or ISO 42001 AI certification coverage
You prefer a larger, established vendor (1,001–5,000 employees)

Choose SigNoz if…

AI answers describe it more positively (44% vs 42% positive)
You need a self-hosted or on-premises option
You need HIPAA coverage
Cost-effective open-source alternative to Datadog and New Relic

AI visibility side by side

Latest weekly run · Nov 3

Metric	New Relic	SigNoz
Visibility score	47.1%	12.3%
Change vs last week	New	New
Rank in Observability	#3	#10
Share of voice	10.7%	3.7%
Mentions this run	63	22
Positive in AI answers	42%	44%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

New Relic 0pp · SigNoz 0pp over 0 weekly runs.

Engine by engine

New Relic leads on 3 of 3 engines

ChatGPT

51.3%

16.1%

AI Mode

43.9%

7.6%

Perplexity

46.1%

13.2%

New RelicSigNoz

Head to head in AI answers

22 engine answers name both brands

17New Relic ranked higher

5SigNoz ranked higher

Prompt	Engine	New Relic	SigNoz
How do I choose an observability platform for a mid-market team?	Perplexity	#5	#8
What are the best observability tools in 2026?	ChatGPT	#8	#12
What are the best observability tools in 2026?	AI Mode	#5	#10
What are the best observability tools in 2026?	Perplexity	#4	#9
Top observability platform options for B2B SaaS companies	ChatGPT	#3	#6
Top observability platform options for B2B SaaS companies	Perplexity	#3	#9
Best observability platform for startups	ChatGPT	#9	#2
Best observability platform for startups	Perplexity	#4	#6
Compare the leading observability platforms	Perplexity	#4	#16
Alternatives to the most popular observability platform	ChatGPT	#8	#13
Alternatives to the most popular observability platform	Perplexity	#5	#9
Most affordable observability platform that is still reliable	ChatGPT	#4	#2

Features, pricing & fit

Dimension	New Relic	SigNoz
Pricing model	Usage-based	Usage-based
Entry price	Free; paid from $10 / mo	$49 / mo
Free plan	Yes	No
Deployment	Cloud-based SaaS	SigNoz Cloud (managed, with US, EU and India regions), bring-your-own-cloud, or self-hosted
Integrations	800+	—
Compliance	SOC 2 Type II, FedRAMP Moderate (eligible accounts), HIPAA eligibility, ISO 27001, ISO 42001 AI certification	SOC 2 Type II, HIPAA
Support	Ticketed support, 2-hour critical initial response SLA on Pro, 1-hour critical initial response SLA and priority ticket routing on Enterprise	Community support on Slack, Email support, In-product chat support, Dedicated Slack, email and in-product support on Enterprise plans
Founded	2008	2020
Headquarters	San Francisco, CA, United States	San Francisco, CA
Employees	1,001–5,000	11–50
Funding	Post-IPO raise (not corroborated by other sources)	Unnamed round after Y Combinator participation · $7M raised
Best for	Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier.	Fast-scaling engineering teams that want usage-based pricing, and solo developers and small startups that want to self-host.