tawk.toOne free inbox for all your customer channels.
vs
UserlikeLive Chat & AI Support
Comparison · Live Chat & AI Support · weekly run Nov 3
tawk.to vs Userlike
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
tawk.to is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 27.6 versus 0 for Userlike.
Choose tawk.to if…
- You want the brand AI engines rank higher (27.6 vs 0)
- You need EU-U.S. Data Privacy Framework or UK Extension to the EU-U.S. DPF or Swiss-U.S. Data Privacy Framework or ICO (UK) registration or GDPR compliance coverage
- Completely free core live chat
- Unlimited agents and chats on free tier
Choose Userlike if…
- You need GDPR coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | tawk.to | Userlike |
|---|---|---|
| Visibility score | 27.6% | 0% |
| Change vs last week | down−4.3% | no change0% |
| Rank in Live Chat & AI Support | #6 | #44 |
| Share of voice | 7.1% | 0% |
| Mentions this run | 34 | 0 |
| Positive in AI answers | 70% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
tawk.to −4.299999999999997pp · Userlike 0pp over 1 weekly runs.
Engine by engine
tawk.to leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
tawk.toUserlike
Head to head in AI answers
0 engine answers name both brands
0tawk.to ranked higher
0Userlike ranked higher
Features, pricing & fit
| Dimension | tawk.to | Userlike |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Contact sales | — |
| Free plan | Yes | — |
| Deployment | — | Hosted in Germany |
| Integrations | 50+ | — |
| Compliance | EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. DPF, Swiss-U.S. Data Privacy Framework, ICO (UK) registration, GDPR compliance | GDPR |
| Support | 24x7-365 live support, Help Center at help.tawk.to, Email support@tawk.to | — |
| Founded | 2012 | — |
| Headquarters | Las Vegas, Nevada, US | Lund, Sweden |
| Employees | 201–500 | — |
| Funding | Series B | Seed · $0M raised |
| Best for | Businesses of any size that want free live chat with unlimited team members and no per-seat fees. | — |
Plans side by side
Userlike
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
tawk.to
- Completely free core live chat
- Unlimited agents and chats on free tier
- Widely used, high-volume live chat tool
- Good value for budget-conscious small teams
- Highly rated by users on review sites
- Tawk.to branding on widget unless paid
- Limited advanced automation and reporting on free plan
Userlike
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “tawk.to vs Userlike”, https://slateindex.ai/compare/tawk-to-vs-userlike, data of Nov 3, 2026. Licence: CC BY 4.0.