Seat-based pricing with monthly and yearly billing; published CRM tiers are Basic, Standard, Pro, and Ultimate (contact sales).
↻ Billing notes
monday CRM supports monthly and yearly subscriptions, and the support article says the yearly option includes an 18% discount over monthly billing. The same article says pricing starts at a minimum of 3 seats and then moves in multiples of 5, so teams may need to buy more seats than their headcount suggests. New signups start with a 14-day free Pro plan trial, and the article says free trials cannot be extended. The pricing page also states that prices do not include tax and that the price is determined by the user's billing country.
The CRM pricing page says Monday AI runs AI-powered features that streamline your work and that AI credits can be bought more as needed.
AI Sidekick (lite)
Start for free, buy more as needed
The pricing page includes AI Sidekick (lite), described as an AI that records, transcribes, and summarizes meetings, with additional use available as needed.
⚠ The official pricing page notes that prices do not include tax, and that the final price is determined by the user's billing country. That means the displayed per-seat rates may not be the full out-the-door cost depending on where the account is billed. The support article also explains that monday.com uses bucket pricing and seat minimums, so the practical cost depends on how many seats you must purchase and whether your team size forces you into the next seat bucket.
⚠ The support article says bundled products can have different plans and seat counts, but all bundled products must share the same billing cycle. For Enterprise accounts, bundled products must all be on the Enterprise plan and the Enterprise plan has a minimum term of 12 months. Those rules can affect total spend and purchasing flexibility beyond the listed plan rate.
A small sales team wants a low-cost CRM for early pipeline management.
Expected cost$12 per seat/month billed annually for Basic, with the purchase likely rounded up to the nearest seat bucket based on team size.
Seat minimum of 3Seat buckets in multiples of 5Annual vs monthly billing choiceTaxes based on billing country
A growing revenue team needs more dashboards, automations, and contacts.
Expected cost$17 per seat/month billed annually for Standard, or $25 per seat/month billed monthly, plus any seat-bucket uplift if the team size crosses a threshold.
Number of seats purchasedBilling cadenceIncluded automation limitsIncluded contact/deal limits
A larger team wants advanced automation and enterprise controls.
Expected cost$28 per seat/month billed annually for Pro, or custom pricing on Ultimate by contacting sales.
Advanced feature requirementsEnterprise security and governance needsCustom workflow and permissions requirementsSales-led quote for Ultimate
monday CRM is priced per seat, and the official pricing page shows monthly and yearly options for the published tiers. The support article explains that the product uses bucket pricing, with a minimum of 3 seats and then seat purchases in multiples of 5. That means the amount you pay depends on both the plan you choose and the seat bucket your team falls into.
Yes. The support article says new users automatically start a 14-day free Pro plan trial. It also says free trials cannot be extended, so if you need more time you must upgrade to a paid plan or downgrade to the Free plan where available. That gives teams a short evaluation window before purchase.
Yes. The support article says monday products can be purchased individually or bundled together, and each bundled product can be on a different plan with a different number of seats. However, all bundled products must share the same billing cycle, and Enterprise bundles must all be on the Enterprise plan with a minimum term of 12 months.