VTEX
NewThe AI-Native Commerce Suite for CIOs and CEOs
#28 of 43 in E-Commerce Platforms3,500 customers (per vtex.com)0% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- VTEX ranks #28 of 43 in E-Commerce Platforms with an AI visibility score of 0.9 (SlateIndex, Nov 3, 2026).
- VTEX is most visible on ChatGPT (1.9) and least on Perplexity (0).
- AI engines name VTEX in 2 of the 30 E-Commerce Platforms buyer prompts SlateIndex tracks.
- gartner.com is the source AI engines cite most in answers about VTEX, with 4 citations.
About
Company details for VTEX
VTEX sells a commerce platform for D2C, B2C, B2B and marketplace operations, covering storefronts, catalog, pricing, checkout, search and order orchestration. Its CX Platform adds AI customer service and WhatsApp-based selling, and its Ads Platform lets retailers run sponsored products and display ads on their own sites. The platform is composable and multi-tenant cloud SaaS, and the company reports customers in 43 countries. It ranks #28 of 43 in E-Commerce Platforms on SlateIndex and has a visibility score of 0.9 in the latest weekly run.
Founded in 2000 and headquartered in London, United Kingdom, the company employs 1,001–5,000 people. It has raised about $365M. Its differentiator: a composable and complete platform: headless capabilities with built-in core commerce features, without the risk and complexity of building it yourself.
- Website
- vtex.com
- Categories
- E-Commerce Platforms
- Company size
- 1,001–5,000 employees
- Headquarters
- London, United Kingdom
- Founded
- 2000
- Company type
- Public (NYSE: VTEX)
- Funding
- IPO (NYSE) · $365M raised
- Customers
- 3,500 · per vtex.com/en-us
- Deployment
- Multi-tenant cloud SaaS
- Compliance
- ISO/IEC 27001:2022, SOC 1 Type 2, SOC 2 Type 2, PCI-DSS, PCI-DESV, Data Privacy Framework (DPF)
- Support
- Help Center, Developer Portal, Support request via vtex.com
Read from linkedin.com, g2.com, vtex.com, texau.com, tracxn.com, businesswire.com · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in E-Commerce Platforms. Shopify leads the category at 78.7%.
Media
Website and product screenshots for VTEX
AI mentions & citations
Recent answers that name VTEX
Which Ecommerce Platforms vendors do analysts recommend?
Official website of the top e-commerce platform vendors
Which Ecommerce Platforms vendors do analysts recommend?
VTEX: Noted for its composable SaaS platform approach, combining native marketplace capabilities with strong B2C and B2B2C functionality.
Products & features
What VTEX sells
VTEX Commerce Platform
Unified commerce platform for D2C, B2C, B2B and marketplace operations, with headless storefronts.
VTEX CX Platform
AI customer service and conversational commerce, including a native WhatsApp store.
VTEX Ads Platform
Retail media product for sponsored product listings, banner ads and off-site campaigns.
Strengths engines cite
- composable SaaS platform approach
- native marketplace capabilities
- strong B2C and B2B2C functionality
Target market & buyers
D2C, B2C and B2B enterprises and marketplaces
Notable customers include Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, Whirlpool, H Mart, Under Armour.
| Industry | Primary use case |
|---|---|
| Fashion & Sporting Goods | Global headless B2C storefronts (Under Armour) |
| Industrial Manufacturers | Self-service B2B bulk ordering (Stanley Black & Decker) |
| Retail | AI customer service and ticket resolution (Americanas) |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Undisclosed PE round | 2015 | — |
| Series C | 2019 | $140M |
| Series D | 2020 | $225M |
| IPO (NYSE) | 2021 | $361M |
| Latest known round | Total raised |
|---|---|
| IPO (NYSE) | $365M |
Recent developments
- Aug 2026CompanyQ2 2026 financial results
Non-GAAP net income of US$13.6M, versus US$7.9M a year earlier.
- Mar 2026ProductVTEX Puts AI at the Core of Ecommerce
VTEX published an AI-focused vision release.
- Feb 2026FundingClass A share buyback authorized
The board authorized a Class A share buyback, described as a US$50M program.
- Nov 2025CompanyBlack Friday–Cyber Monday week 1 GMV
GMV across VTEX customers reached US$1.0B in week 1.
- Jun 2025CompanyGartner Customers' Choice for Digital Commerce
Named sole vendor Customers' Choice in Gartner Voice of the Customer for the second year in a row.
Competitive landscape
How VTEX compares with its top three alternatives
VTEX most often appears alongside Shopify, Salesforce, Adobe Commerce in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| VTEX | 0.9% | 0.6% | New | Pricing not available |
| Shopify | 78.7% | 15.6% | New | $29 / mo |
| Salesforce | 46.2% | 9.6% | New | Pricing not available |
| Adobe Commerce | 25.7% | 7.9% | New | Pricing not available |
| commercetools | 7.6% | 3.3% | New | Pricing not available |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 0% · Neutral 100% · Mixed 0% of 3 engine answers that mention VTEX
Praised for
- composable SaaS platform approach
- native marketplace capabilities
- strong B2C and B2B2C functionality
Criticised for
Cite as: SlateIndex, “VTEX AI visibility profile”, https://slateindex.ai/brand/vtex, data of Nov 3, 2026. Licence: CC BY 4.0.