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SlateIndex

Bloomfire

New

New to the index — the Bloomfire profile is being built from its website.

Knowledge ManagementAustin, Texas51–200 employeesFounded 2010

Visibility score
8.7%
New vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run

  • Bloomfire ranks #12 of 52 in Knowledge Management with an AI visibility score of 8.7 (SlateIndex, Nov 3, 2026).
  • Bloomfire is most visible on ChatGPT (9.4) and least on Perplexity (7.8).
  • AI engines name Bloomfire in 9 of the 59 Knowledge Management buyer prompts SlateIndex tracks.
  • ones.com is the source AI engines cite most in answers about Bloomfire, with 20 citations.

About

Company details for Bloomfire

Bloomfire is a knowledge management platform used for customer support, research and insights, sales enablement and knowledge sharing. Its Ask AI feature answers natural-language questions from certified company knowledge, including connected sources. The platform lists SOC 2 Type II compliance, end-to-end encryption, full audit trails and SSO. It ranks #12 of 52 in Knowledge Management on SlateIndex and has a visibility score of 8.7 in the latest weekly run.

Founded in 2010 and headquartered in Austin, Texas, the company employs 51–200 people. It has raised about $33M.

Company size
51–200 employees
Headquarters
Austin, Texas
Founded
2010
Company type
Private, venture-backed
Funding
Series C (CB Insights lists as private equity), led by Primus Capital · $33M raised
Compliance
SOC 2 Type II

Read from en.wikipedia.org, g2.com, gartner.com, crunchbase.com, bloomfire.com, thenextweb.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score
8.7%
across Knowledge Management answers, weighted by position
ChatGPT9.4%
AI Mode8.9%
Perplexity7.8%
Change
New
vs last week’s run
Category rank
#12 of 52
in Knowledge Management
Mentions
18
in this week’s run
Share of voice
3.3%
of AI mentions in Knowledge Management

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now8.7%
30-day change—
High · low8.7% · 8.7%
Rank#12
0%25%50%75%100%Nov 3Bloomfire 9%

Changes appear after the second weekly run in Knowledge Management. Notion leads the category at 57.4%.

AI mentions & citations

Recent answers that name Bloomfire

All prompts

Products & features

What Bloomfire sells

Bloomfire

Knowledge management platform used for customer support, research and insights, sales enablement and knowledge sharing.

Ask AI

AI feature that answers natural-language questions from certified company knowledge, including connected sources.

Strengths engines cite

  • Robust natural language Ask AI capabilities
  • Enterprise search and AI-powered author assistance
  • Strong fit for enterprise intelligence and AI search
  • Suited to sales enablement and market research
  • Strong peer-review ratings

Target market & buyers

Notable customers include Dexcom, MuleSoft, Ogilvy, Orvis, Dun & Bradstreet, Southwest Airlines, Capital One, Etsy.

Funding & recent developments

Funding

RoundYearAmount
Series A—$10M
Additional funding from founding investors Austin Ventures and Redpoint Ventures2013$8M
Series B, led by Austin Ventures2016$13M
Series C (CB Insights lists as private equity), led by Primus Capital2021—
Latest known roundTotal raised
Series C (CB Insights lists as private equity), led by Primus Capital$33M

Recent developments

  1. Mar 2026CompanyGlobal energy technology company returns to Bloomfire

    A global energy technology company that had dropped Bloomfire returned to it, with 2,800 employees now accessing the community. This is a vendor-published case study.

  2. Feb 2025SecurityMost recent SOC 2 certification date

    Microsoft's app certification record lists a most recent SOC 2 certification date of February 8, 2025.

Competitive landscape

How Bloomfire compares with its top three alternatives

All alternatives

Bloomfire most often appears alongside Notion, Atlassian Confluence, Guru in AI answers.

BrandVisibilityShare of voicevs last weekStarting price
Bloomfire8.7%3.3%NewPricing not available
Notion57.4%10.9%NewFree plan
Atlassian Confluence53.4%10.9%NewPricing not available
Guru29.9%8%NewContact sales
Microsoft SharePoint28.6%6.8%NewPricing not available

What AI answers say

Sentiment and themes from the answers that mention this brand

Reviews

Positive 40% · Neutral 45% · Mixed 15% of 20 engine answers that mention Bloomfire

Praised for

  • Robust natural language Ask AI capabilities
  • Enterprise search and AI-powered author assistance
  • Strong fit for enterprise intelligence and AI search
  • Suited to sales enablement and market research
  • Strong peer-review ratings

Criticised for

  • Pricing not publicly disclosed
  • Less transparent review volume

Cite as: SlateIndex, “Bloomfire AI visibility profile”, https://slateindex.ai/brand/bloomfire, data of Nov 3, 2026. Licence: CC BY 4.0.