Hiver prompts
The agentic omnichannel customer service platform built for complex support.
#22 of 37 in Help Desk10,000 customers (per hiverhq.com)18% positive in AI answers
Visibility score
1.9%
up+0.9% vs last week
Weekly run · Nov 3Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Prompts mentioning
6of 59
across 2 categories
#1 positions
0
engine answers that list Hiver first
Avg. position
9.2
across engines, when mentioned
Gaps
53
prompts where no engine mentions Hiver
| Prompt | Category | Intent · stage | Engines mentioning | Best | Avg. position | Mention rate | Weekly runs |
|---|---|---|---|---|---|---|---|
| How do companies resolve customer tickets without a dedicated tool? | Help Desk | Informational Discovery | #3 | 3.0 | 1 | ||
| Alternatives to the most popular help desk platform | Help Desk | Commercial Alternatives | #7 | 7.0 | 1 | ||
| Is there a free help desk platform for small teams? | Help Desk | Transactional Pricing | #8 | 8.0 | 1 | ||
| Official website of the top help desk platform vendors | Help Desk | Navigational Validation | #17 | 17.0 | 1 | ||
| What are the best Live Chat & AI Support tools in 2026? | Live Chat & AI Support | Commercial Comparison | #14 | 14.0 | 1 | ||
| Best live chat tool with AI features | Live Chat & AI Support | Commercial Comparison | #6 | 6.0 | 1 |
Close the gaps for Hiver
Slate builds the pages and citations engines need to include you in these answers.
Cite as: SlateIndex, “Hiver AI visibility profile”, https://slateindex.ai/brand/hiver, data of Nov 3, 2026. Licence: CC BY 4.0.