Meltwater
NewIntelligence you can act on
#35 of 51 in Social Media Management27,000 customers (per meltwater.com)100% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Meltwater ranks #35 of 51 in Social Media Management with an AI visibility score of 0.6 (SlateIndex, Nov 2, 2026).
- Meltwater is most visible on Google AI Mode (1.7) and least on Perplexity (0).
- AI engines name Meltwater in 1 of the 30 Social Media Management buyer prompts SlateIndex tracks.
- google.com is the source AI engines cite most in answers about Meltwater, with 1 citations.
About
Company details for Meltwater
Meltwater is a media intelligence platform that monitors news, print, broadcast, podcasts and social channels for brand mentions, and measures sentiment, reach and share of voice. Its modules add social listening, AI visibility tracking that shows how AI assistants describe a brand, media relations and influencer marketing. Teams use its dashboards, alerts and reports to track PR and campaign impact. It ranks #35 of 51 in Social Media Management on SlateIndex and has a visibility score of 0.6 in the latest weekly run.
Founded in 2001 and headquartered in San Francisco, California, United States, the company employs 1,001–5,000 people. Its differentiator: brings media, social and AI-visibility signals into one platform, covering 240+ languages.
- Website
- meltwater.com
- Categories
- Social Media Management
- Company size
- 1,001–5,000 employees
- Headquarters
- San Francisco, California, United States
- Founded
- 2001
- Company type
- Private, private equity-owned
- Funding
- Private equity investment (Verdane)
- Customers
- 27,000 · per meltwater.com/en/our-story
- Pricing
- Contact sales · flat tiers
- Free trial
- —
- Languages
- 240 supported
- Compliance
- SOC 2 Type II, ISO 27001, ISO 27701, ISO 42001, UK Cyber Essentials
- Support
- 24/7 multi-channel support, Website and in-product live chat, Email, Help Center, Meltwater Academy, mCommunity
Read from linkedin.com, meltwater.com, g2.com, aifoxx.com, cbinsights.com, bouncewatch.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 2 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Social Media Management. Buffer leads the category at 57.6%.
Media
Website and product screenshots for Meltwater
AI mentions & citations
Recent answers that name Meltwater
Products & features
What Meltwater sells
Media Monitoring
Tracks mentions across news, social, print, broadcast and podcasts worldwide, with AI analysis and alerts.
Social Listening
Monitors social conversations and sentiment shifts across channels to show how a brand is perceived.
AI Visibility Tracking
Shows how AI platforms such as ChatGPT and Gemini portray an organization and which sources they cite.
Media Relations
Helps PR teams find journalists, personalize outreach and prove the impact of coverage.
Influencer Marketing
Identifies creators and manages influencer partnerships and campaign measurement.
Mira
Meltwater's AI assistant that answers questions in plain language and summarizes what changed.
Meltwater MCP
Lets AI assistants act inside the Meltwater platform.
Strengths engines cite
- advanced social listening
- brand intelligence
Target market & buyers
Enterprise and mid-sized PR, communications and marketing teams, and agencies
Notable customers include Radisson Hotel Group, NASCAR, Haleon, Canon, Neuro, Western Union.
| Industry | Primary use case |
|---|---|
| Hospitality | Measuring PR and influencer marketing ROI across more than 40 hotel teams |
| Consumer health | Analyzing consumer conversations to guide social engagement strategy |
| Sports | Reporting on advertising value and campaign performance for senior leadership |
| Consumer electronics | Showing reach, impressions and audience performance of branded campaigns |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Private equity (Altor Equity Partners) | 2012 | — |
| Private equity (Vista Equity Partners) | 2019 | $175M |
| Take-private transaction | 2023 | — |
| Private equity investment (Verdane) | 2023 | $65M |
| Latest known round | Total raised |
|---|---|
| Private equity investment (Verdane) | — |
Recent developments
- Oct 2026Product2026 Year-End Product Release, including Meltwater MCP for AI assistants
Meltwater released its year-end product update, adding MCP support for AI assistants.
- Oct 2026CompanyNamed a Leader in the 2026 Gartner Magic Quadrant for PR and Media Monitoring Tools
Gartner named Meltwater a Leader among 11 vendors in its 2026 PR and Media Monitoring Tools Magic Quadrant.
- Oct 2026CompanyBrand campaign starring Kim Cattrall
Meltwater launched a brand campaign featuring actor Kim Cattrall, promoting its intelligence platform.
- Jul 2026ProductExpanded access to Meltwater MCP tools
Meltwater expanded access to MCP tools that let AI assistants act inside the platform.
- May 2026Product2026 Mid-Year Product Release
Meltwater released its mid-year product update, including Mira usage figures and Trends Center coverage.
Competitive landscape
How Meltwater compares with its top three alternatives
Meltwater most often appears alongside HubSpot, Buffer, Sprout Social in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Meltwater | 0.6% | 0.2% | New | Contact sales |
| HubSpot | 73.1% | 13.1% | New | Free plan |
| Buffer | 57.6% | 11.4% | New | Free plan |
| Sprout Social | 53.5% | 11.3% | New | $79 / seat / mo |
| Canva | 11.9% | 2.3% | New | Pricing not available |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 100% · Neutral 0% · Mixed 0% of 1 engine answers that mention Meltwater
Praised for
- advanced social listening
- brand intelligence
Criticised for
Pricing
Flat tiers pricing
Cite as: SlateIndex, “Meltwater AI visibility profile”, https://slateindex.ai/brand/meltwater, data of Nov 2, 2026. Licence: CC BY 4.0.