RingCentral pricing 2026: plans and costs
How AI answers describe RingCentral pricing
One important distinction: RingCentral's advertised 33% discount applies to RingEX business communications pricing, not necessarily its dedicated RingCX contact center product.
Compared to: Genesys · Talkdesk CX Cloud · Salesforce
Quick pricing summary
- Core: $20 user/month, paid annually ($30 monthly)
- Advanced: $25 user/month, paid annually ($35 monthly)
- Ultra: $35 user/month, paid annually ($45 monthly)
- AI Customer Engagement Bundle: Custom (contact sales)
- Annual billing: saves 33% vs monthly
- Worth noting: Annual pricing shown; monthly pricing higher. Free trial for new subscribers, max 5 users (length not stated). Unlimited calling US/CA only. Taxes and fees extra.
Plans
Core
$20 user/month, paid annually ($30 monthly)
- AI Virtual Assistant (AVA) included
- AI Receptionist add-on
- Unlimited domestic calling
- On-demand call recording
- 100 toll-free minutes
- 25 SMS user/month
- HD meetings (300 participants)
- LLM plugins & MCP connectors
Advanced
$25 user/month, paid annually ($35 monthly)
- Everything in Core
- CRM integrations
- Connect multiple sites
- Core reporting and insights
- 1,000 toll-free minutes
- 100 SMS user/month
Ultra
$35 user/month, paid annually ($45 monthly)
- Everything in Advanced
- 10,000 toll-free minutes
- 200 SMS user/month
- RingCentral Webinar
- Historical and real-time insights
- Unlimited storage
- Device analytics & alerts
AI Customer Engagement Bundle
Custom contact sales
- Everything in Ultra
- AI Receptionist included
- AI Conversation Expert included
- Multi-level insights and reporting
- Coaching and performance analysis
- Explainable deal and call scoring
- Automated summary and highlights
- CRM and productivity integrations
- Call Queues and Business SMS Boosters included
What you get on each plan
| Feature | Core | Advanced | Ultra | AI Customer Engagement Bundle |
|---|---|---|---|---|
| Toll-free minutes | 100 | 1,000 | 10,000 | not stated |
| SMS per user/month | 25 | 100 | 200 | not stated |
| AI Receptionist | Add-on | Add-on | Add-on | ✓ |
| AI Virtual Assistant | ✓ | ✓ | ✓ | ✓ |
| AI Conversation Expert | — | — | — | ✓ |
| CRM integrations | — | ✓ | ✓ | ✓ |
| Multi-site | — | ✓ | ✓ | ✓ |
| RingCentral Webinar | — | — | ✓ | ✓ |
| Unlimited storage | — | — | ✓ | ✓ |
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| AI Receptionist | Starts at $39 | Any plan |
| Call Queues Booster | $35 | Any RingEX plan; included in Customer Engagement Bundle |
| Business SMS Booster | $25 | Any RingEX plan; included in Customer Engagement Bundle |
| Conversational Intelligence | Starts at $60 | Any plan |
| RingCX AI Contact Center | Starting at $65/user | Separate product |
| RingCentral Events | Starting at $99/organizer/month | Any plan |
| RingCentral Rooms | Starting at $39/room/month | Any plan |
| Push to Talk | $5/user/month | Any plan |
| RingCentral Webinar | Starting at $30/organizer/month | Any plan; 500-attendee license included with Ultra and Bundle |
| Additional vanity numbers | $30 one-time + $4.99/month | Any plan |
| Additional international toll-free numbers | $14.99/user/month + $25 one-time | Any plan |
| Additional international numbers | Starting at $5.99/user/month | Any plan |
RingCentral pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| RingCentral | $20 per seat / mo | No | Per seat | — | |
| Genesys | — | — | — | — | Compare → |
| Talkdesk CX Cloud | $85 per seat / mo | No | Per seat | Global enterprises that want AI agents and human agents managed on one contact center platform. | Compare → |
| Salesforce | — | — | — | Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform | Compare → |
| Five9 | — | — | — | Enterprises that want AI and human agents on one contact center platform. | Compare → |
List prices as published on www.ringcentral.com/pricing/business-phone. Totals are worked examples, not quotes.