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SlateIndex
11xAgents that drive revenue
vs
FreshworksAI-powered, unified service operations platform
Comparison · Sales Engagement · weekly run Nov 3

11x vs Freshworks

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

11x is the stronger AI pick in Sales Engagement: it has a visibility score of 0.3 versus 0 for Freshworks.

Choose 11x if…

  • You want the brand AI engines rank higher (0.3 vs 0)
  • You need CASA Tier 3 or GDPR or CCPA coverage

Choose Freshworks if…

  • You need ISO 27001 or ISO 27701 or PCI DSS coverage
  • You prefer a larger, established vendor (5,000+ employees)
  • Affordable pricing and good value
  • Free tier or free trial available

AI visibility side by side

Latest weekly run · Nov 3

Metric 11x Freshworks
Visibility score0.3%0%
Change vs last weekdown−0.1%down−0.4%
Rank in Sales Engagement#41#49
Share of voice0.2%0%
Mentions this run10
Positive in AI answers—26%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 311x 0%

11x −0.10000000000000003pp · Freshworks −0.4pp over 1 weekly runs.

Engine by engine

11x leads on 1 of 3 engines

ChatGPT
0%
0%
AI Mode
0.9%
0%
Perplexity
0%
0%
11xFreshworks

Head to head in AI answers

0 engine answers name both brands

011x ranked higher
0Freshworks ranked higher

Features, pricing & fit

Dimension11xFreshworks
DeploymentFully managed, CRM-nativeCloud
ComplianceSOC 2 Type II, CASA Tier 3, GDPR, CCPASOC 2 Type II, ISO 27001, ISO 27701, PCI DSS
Founded20232010
HeadquartersSan Francisco, CA, United StatesSan Mateo, California, United States
Employees51–2005,000+
FundingSeries B · $75M raisedIPO
Best forSales and marketing leaders whose reps juggle inbound leads with active pipeline, and marketing leaders spending on inbound demand that converts slowly.—

Pros and cons

Themes from the AI answers that mention each brand

11x

Profile in progress.

Freshworks

  • Affordable pricing and good value
  • Free tier or free trial available
  • Intuitive, easy-to-use interface
  • Fast deployment and quick time-to-value
  • Strong AI and automation features
  • Per-minute charges for advanced calling features

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Cite as: SlateIndex, “11x vs Freshworks”, https://slateindex.ai/compare/11x-vs-freshworks, data of Nov 3, 2026. Licence: CC BY 4.0.