3CXEnterprise phone system with integrated AI at an unbeatable price
vs
InfobipBuild meaningful customer relationships across any communication channel
Comparison · Contact Center · weekly run Nov 3
3CX vs Infobip
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
3CX is the stronger AI pick in Contact Center: it has a visibility score of 0.4 versus 0.3 for Infobip.
Choose 3CX if…
- You want the brand AI engines rank higher (0.4 vs 0.3)
- You need a self-hosted or on-premises option
- affordable phone system with contact center features
- free edition for up to 10 users
Choose Infobip if…
- You need ISO 9001 or ISO 27001 or ISO 27018 or ISO 22301 or SOC 2 Type 2 or CSA STAR Level 1 registration or Spain ENS basic compliance coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | 3CX | Infobip |
|---|---|---|
| Visibility score | 0.4% | 0.3% |
| Change vs last week | down−0.6% | up+0.3% |
| Rank in Contact Center | #39 | #40 |
| Share of voice | 0.2% | 0.1% |
| Mentions this run | 1 | 1 |
| Positive in AI answers | 12% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
3CX −0.7000000000000001pp · Infobip +0.3pp over 1 weekly runs.
Engine by engine
3CX leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
3CXInfobip
Head to head in AI answers
0 engine answers name both brands
03CX ranked higher
0Infobip ranked higher
Features, pricing & fit
| Dimension | 3CX | Infobip |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Free; paid from $300 / mo | — |
| Free plan | Yes | — |
| Deployment | Hosted by 3CX, on-premise, or self-hosted in your own private cloud | — |
| Compliance | — | ISO 9001, ISO 27001, ISO 27018, ISO 22301, SOC 2 Type 2, CSA STAR Level 1 registration, Spain ENS basic compliance |
| Support | Free tech support questions via the website, Help forum, Partner network | Support center, Service status page |
| Founded | 2005 | 2006 |
| Headquarters | Nicosia, Cyprus | London, United Kingdom |
| Employees | 51–200 | 1,001–5,000 |
| Funding | Latest round listed as Other Investors | Debt facility (BlackRock and Blue Owl as lenders) |
| Best for | Companies with 25+ users that want a self-managed phone system with integrated AI | Enterprises and digital natives that need to message customers across many channels and countries |
Plans side by side
3CX
Free (StartUP)$0year, up to 10 users incl. hosting
Basic$300year (8 simultaneous calls; scales with SC tier)
Pro$395year (8 simultaneous calls; scales with SC tier)
AI$575year (8 simultaneous calls; scales with SC tier)
Infobip
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
3CX
- affordable phone system with contact center features
- free edition for up to 10 users
- cost control and deployment flexibility
- good fit for small and midsize businesses
- core omnichannel communications such as live chat and call routing
- suitability depends on business size, budget and IT resources
- may not suit needs for a dedicated enterprise omnichannel contact center
Infobip
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “3CX vs Infobip”, https://slateindex.ai/compare/3cx-vs-infobip, data of Nov 3, 2026. Licence: CC BY 4.0.