3CX pricing 2026: plans and costs
Quick pricing summary
- Free (StartUP): $0 year, up to 10 users incl. hosting
- Basic: $300 year (8 simultaneous calls; scales with SC tier)
- Pro: $395 year (8 simultaneous calls; scales with SC tier)
- AI: $575 year (8 simultaneous calls; scales with SC tier)
- Worth noting: Priced per system by simultaneous calls (SC), not per user. Extra 10% off renewals of 3+ years at 24SC and above; hosting not discounted. Prices exclude tax/VAT. Contact sales for complex requirements.
Plans
Free (StartUP)
$0 year, up to 10 users incl. hosting
- Perpetually free for up to 10 users
- Hosting included
Basic
$300 year (8 simultaneous calls; scales with SC tier)
- Flat annual license for whole system
- 8SC $300, 16SC $600, 24SC $745, 32SC $915, 48SC $1,350, 64SC $1,825
- 96SC $2,700, 128SC $3,715, 192SC $5,575, 256SC $7,015
- 384SC $9,245, 512SC $11,475, 768SC $16,260, 1024SC $21,040
- Hosting by 3CX unavailable at 8SC
Pro
$395 year (8 simultaneous calls; scales with SC tier)
- Flat annual license for whole system
- 8SC $395, 16SC $795, 24SC $990, 32SC $1,215, 48SC $1,800, 64SC $2,430
- 96SC $3,600, 128SC $4,950, 192SC $7,425, 256SC $9,350
- 384SC $12,325, 512SC $15,300, 768SC $21,675, 1024SC $28,050
AI
$575 year (8 simultaneous calls; scales with SC tier)
- Flat annual license for whole system
- AI, call center & transcription
- 8SC $575, 16SC $1,095, 24SC $1,350, 32SC $1,620, 48SC $2,250, 64SC $2,915
- 96SC $4,320, 128SC $5,940, 192SC $8,910, 256SC $11,220
- 384SC $14,790, 512SC $18,360, 768SC $26,010, 1024SC $33,660
What you get on each plan
| Feature | Free (StartUP) | Basic | Pro | AI |
|---|---|---|---|---|
| Hosting by 3CX available (8SC) | ✓ | — | ✓ | ✓ |
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| Hosting by 3CX | $295-$1,995/year depending on SC tier (8SC $295, 16-24SC $450, 32-64SC $795, 96-256SC $1,995) | Pro and AI at 8SC; all editions 16SC-256SC; unavailable 384SC+ |
3CX pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| 3CX | Free; paid from $300 / mo | Yes | Flat tiers | — | |
| Genesys | — | — | — | — | Compare → |
| HubSpot | Free; paid from $7 per seat / mo | Yes | Per seat | Startups, small and mid-sized businesses and enterprises wanting marketing, sales and service on one CRM. | Compare → |
| Salesforce | — | — | — | Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform | Compare → |
| Zoho | — | — | — | Businesses of all sizes, from startups to enterprises, wanting one suite for sales, support, finance and HR | Compare → |
List prices as published on www.3cx.com/ordering/pricing/. Totals are worked examples, not quotes.