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SlateIndex
ActiveCampaignAutonomous marketing platform for email, SMS and WhatsApp
vs
Microsoft Dynamics 365Agentic CRM and ERP business applications from Microsoft
Comparison · CRM · weekly run Nov 3

ActiveCampaign vs Microsoft Dynamics 365

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Microsoft Dynamics 365 is the stronger AI pick in CRM: it has a visibility score of 30.7 versus 2.1 for ActiveCampaign, and ranks ahead in 100% of the answers that name both.

Choose ActiveCampaign if…

  • AI answers describe it more positively (53% vs 29% positive)
  • You need GDPR or HIPAA coverage
  • advanced marketing automation
  • deep CRM integration

Choose Microsoft Dynamics 365 if…

  • You want the brand AI engines rank higher (30.7 vs 2.1)
  • You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 or SOC 3 coverage
  • You prefer a larger, established vendor (5,000+ employees)
  • Deep integration with the Microsoft ecosystem

AI visibility side by side

Latest weekly run · Nov 3

Metric ActiveCampaign Microsoft Dynamics 365
Visibility score2.1%30.7%
Change vs last weekNewup+10.7%
Rank in CRM#23#5
Share of voice0.9%7.5%
Mentions this run435
Positive in AI answers53%29%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3ActiveCampaign 2%

ActiveCampaign +2.1pp · Microsoft Dynamics 365 +10.7pp over 1 weekly runs.

Engine by engine

Microsoft Dynamics 365 leads on 3 of 3 engines

ChatGPT
0%
44.8%
AI Mode
2.8%
19.6%
Perplexity
3.5%
27.6%
ActiveCampaignMicrosoft Dynamics 365

Head to head in AI answers

1 engine answers name both brands

0ActiveCampaign ranked higher
1Microsoft Dynamics 365 ranked higher
PromptEngineActiveCampaignMicrosoft Dynamics 365
What should a CRM integrate with? Perplexity#3#1

Features, pricing & fit

DimensionActiveCampaignMicrosoft Dynamics 365
Pricing modelFlat tiers—
Entry priceContact sales—
Free planNo—
Onboarding feeIncluded—
Integrations1000+—
ComplianceGDPR, SOC 2, HIPAAISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3
SupportHelp center, FAQs, Support request form, Dedicated account team on Enterprise planTechnical support, Community, Documentation, Partner network
Founded2003—
HeadquartersChicago, Illinois, United StatesRedmond, Washington, USA
Employees501–1,0005,000+
FundingSeries C · $360M raised—
Best forSmall teams and growing businesses that want AI to run everyday email, SMS and WhatsApp marketingOrganizations already using Microsoft 365 that want CRM and ERP apps in one suite.

Plans side by side

ActiveCampaign

StarterCustommonth, billed yearly for 1,000 contacts
PlusCustommonth, billed yearly for 1,000 contacts
ProCustommonth, billed yearly for 1,000 contacts
EnterpriseCustommonth, billed yearly for 1,000 contacts
ActiveCampaign pricing

Microsoft Dynamics 365

Pricing not available.

Pros and cons

Themes from the AI answers that mention each brand

ActiveCampaign

  • advanced marketing automation
  • deep CRM integration
  • behavioral and lifecycle automation
  • strong email marketing platform
  • affordable pricing with annual discount
  • charges for total stored prospect records

Microsoft Dynamics 365

  • Deep integration with the Microsoft ecosystem
  • Enterprise-scale CRM and ERP suite
  • Copilot AI integration for structured sales workflows
  • Strong analytical dimensions functionality in Business Central

    Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

    Cite as: SlateIndex, “ActiveCampaign vs Microsoft Dynamics 365”, https://slateindex.ai/compare/activecampaign-vs-microsoft-dynamics-365, data of Nov 3, 2026. Licence: CC BY 4.0.