Benchmark EmailPowerfully simple email marketing software
vs
UserlistAdvanced Email Automation for Product Marketers
Comparison · Email Marketing · weekly run Nov 2
Benchmark Email vs Userlist
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Benchmark Email is the stronger AI pick in Email Marketing: it has a visibility score of 3.1 versus 1.2 for Userlist.
Choose Benchmark Email if…
- You want the brand AI engines rank higher (3.1 vs 1.2)
- You want a free plan to start
- You prefer a larger, established vendor (51–200 employees)
- all plans include every feature
Choose Userlist if…
- Recommended as a top choice on B2B SaaS shortlists
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Benchmark Email | Userlist |
|---|---|---|
| Visibility score | 3.1% | 1.2% |
| Change vs last week | New | New |
| Rank in Email Marketing | #22 | #32 |
| Share of voice | 0.9% | 0.4% |
| Mentions this run | 5 | 2 |
| Positive in AI answers | 100% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Benchmark Email 0pp · Userlist 0pp over 0 weekly runs.
Engine by engine
Benchmark Email leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
Benchmark EmailUserlist
Head to head in AI answers
0 engine answers name both brands
0Benchmark Email ranked higher
0Userlist ranked higher
Features, pricing & fit
| Dimension | Benchmark Email | Userlist |
|---|---|---|
| Pricing model | Usage-based | Usage-based |
| Entry price | Free; paid from $12 / mo | Contact sales |
| Free plan | Yes | No · 14-day trial |
| Integrations | 2+ | — |
| Support | Live chat and email support 24/7 on every plan, including free, Chat, email and phone support on Enterprise, Dedicated account management on Enterprise | Email support at support@userlist.com, Discovery demo and 60-minute roadmapping session for new accounts, Group training for the team on Professional, Dedicated account manager and monthly review calls on Enterprise |
| Founded | 2004 | 2017 |
| Headquarters | St. Louis, Missouri, United States | Atlanta, Georgia, United States |
| Employees | 51–200 | 1–10 |
| Funding | Later Stage VC | Pre-seed from 21 angel investors |
| Best for | Small businesses and nonprofits that want simple email campaigns without a bloated marketing suite. | Growing B2B SaaS companies that need to onboard, engage and nurture both customers and marketing leads, especially where accounts have several users. |
Plans side by side
Benchmark Email
Free$0month
Pro$12month (500 contacts; $10/mo billed annually)
EnterpriseCustomcontact sales
Userlist
BasicCustommonth, 10,000 users included; $10/month for each additional 1,000 users
ProfessionalCustommonth, 10,000 users included; $12/month for each additional 1,000 users
EnterpriseCustomcontact sales
Pros and cons
Themes from the AI answers that mention each brand
Benchmark Email
- all plans include every feature
Userlist
- Recommended as a top choice on B2B SaaS shortlists
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Benchmark Email vs Userlist”, https://slateindex.ai/compare/benchmark-email-vs-userlist, data of Nov 2, 2026. Licence: CC BY 4.0.