Birdeye vs Semrush

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Semrush is the stronger AI pick in Social Media Management: it has a visibility score of 0.4 versus 0.3 for Birdeye.

You need SOC 2 Type II or ISO/IEC 27001:2022 or HIPAA (BAA available) or GDPR (DPA available) or CCPA/CPRA coverage

Latest weekly run · Nov 2

Metric	Birdeye	Semrush
Visibility score	0.3%	0.4%
Change vs last week	New	New
Rank in Social Media Management	#38	#37
Share of voice	0.2%	0.2%
Mentions this run	1	1
Positive in AI answers	0%	49%

The stronger value in each row is marked with a ✓.

Weekly runs over the last 60 days

Birdeye 0pp · Semrush 0pp over 0 weekly runs.

Semrush leads on 2 of 3 engines

ChatGPT

0.9%

AI Mode

1.3%

Perplexity

BirdeyeSemrush

0 engine answers name both brands

0Birdeye ranked higher

0Semrush ranked higher

Dimension	Birdeye	Semrush
Pricing model	—	Flat tiers
Entry price	—	Free; paid from $139 / mo
Free plan	—	Yes
Deployment	Cloud, hosted on AWS in the United States	—
Compliance	SOC 2 Type II, ISO/IEC 27001:2022, HIPAA (BAA available), GDPR (DPA available), CCPA/CPRA	—
Support	—	Help Center and Basic Onboarding, Enterprise SLA and 24/7 support, Dedicated account manager
Founded	2012	2008
Headquarters	Palo Alto, California	Boston, MA
Employees	1,001–5,000	1,001–5,000
Funding	Round led by World Innovation Lab and Trinity Ventures (date approximate) · $93M raised	IPO
Best for	Multi-location brands that need consistent reputation, social presence and customer experience at every location.	Freelancers and small businesses through to agencies and enterprises managing multiple brands, regions and teams.