Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
vs
Oracle CXOracle's cloud suite for sales, marketing, commerce and service
Comparison · CRM · weekly run Nov 3
Bitrix24 vs Oracle CX
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Oracle CX is the stronger AI pick in CRM: it has a visibility score of 7.8 versus 3.3 for Bitrix24.
Choose Bitrix24 if…
- AI answers describe it more positively (25% vs 10% positive)
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
Choose Oracle CX if…
- You want the brand AI engines rank higher (7.8 vs 3.3)
- You need ISO/IEC 42001 or CSA STAR Level 2 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Highlighted as a Leader for complex enterprise needs
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | Oracle CX |
|---|---|---|
| Visibility score | 3.3% | 7.8% |
| Change vs last week | down−1.2% | up+2.1% |
| Rank in CRM | #18 | #9 |
| Share of voice | 0.7% | 2.4% |
| Mentions this run | 3 | 12 |
| Positive in AI answers | 25% | 10% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.1000000000000005pp · Oracle CX +3pp over 1 weekly runs.
Engine by engine
Oracle CX leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
Bitrix24Oracle CX
Head to head in AI answers
0 engine answers name both brands
0Bitrix24 ranked higher
0Oracle CX ranked higher
Features, pricing & fit
| Dimension | Bitrix24 | Oracle CX |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Contact sales | — |
| Free plan | Yes | — |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud (subscription) |
| Integrations | 850+ | — |
| Compliance | — | ISO/IEC 42001, CSA STAR Level 2 |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | — |
| Founded | 2012 | — |
| Headquarters | Alexandria, Virginia, United States | Austin, Texas |
| Employees | 501–1,000 | 5,000+ |
| Funding | Other Investors (Zendesk Ventures) | — |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Large enterprises |
Plans side by side
Oracle CX
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
Oracle CX
- Highlighted as a Leader for complex enterprise needs
- Deep B2B CPQ functionality
- ERP integrations
- Predictive deal capabilities
- Recommended by analysts for enterprise CRM suites
- Complex, data-heavy infrastructure that may not suit every business
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs Oracle CX”, https://slateindex.ai/compare/bitrix24-vs-oracle-cx, data of Nov 3, 2026. Licence: CC BY 4.0.