Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
vs
PipedriveCRM software sales teams will love
Comparison · CRM · weekly run Nov 3
Bitrix24 vs Pipedrive
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Pipedrive is the stronger AI pick in CRM: it has a visibility score of 34.2 versus 3.3 for Bitrix24.
Choose Bitrix24 if…
- You need more native integrations (850+ vs 500+)
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
Choose Pipedrive if…
- You want the brand AI engines rank higher (34.2 vs 3.3)
- AI answers describe it more positively (44% vs 25% positive)
- You need ISO/IEC 27001:2022 or ISO/IEC 27701 or SOC 2 Type 2 or SOC 3 or GDPR or EU-US DPF coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | Pipedrive |
|---|---|---|
| Visibility score | 3.3% | 34.2% |
| Change vs last week | down−1.2% | up+2.7% |
| Rank in CRM | #18 | #4 |
| Share of voice | 0.7% | 9.4% |
| Mentions this run | 3 | 42 |
| Positive in AI answers | 25% | 44% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.1000000000000005pp · Pipedrive +2.700000000000003pp over 1 weekly runs.
Engine by engine
Pipedrive leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Bitrix24Pipedrive
Head to head in AI answers
0 engine answers name both brands
0Bitrix24 ranked higher
0Pipedrive ranked higher
Features, pricing & fit
| Dimension | Bitrix24 | Pipedrive |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Contact sales | — |
| Free plan | Yes | — |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud (SaaS) |
| Integrations | 850+ | 500+ |
| Compliance | — | ISO/IEC 27001:2022, ISO/IEC 27701, SOC 2 Type 2, SOC 3, GDPR, EU-US DPF |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | Knowledge Base, Academy, Contact sales |
| Founded | 2012 | 2010 |
| Headquarters | Alexandria, Virginia, United States | New York City, NY, United States |
| Employees | 501–1,000 | 1,001–5,000 |
| Funding | Other Investors (Zendesk Ventures) | Majority buyout (Vista Equity Partners) |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Small and medium-sized sales teams wanting an easy-to-use, visual pipeline CRM |
Plans side by side
Pipedrive
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
Pipedrive
- Visual sales pipeline management
- Easy to use with quick setup
- Built specifically for sales teams
- Free trial with no credit card required
- Annual billing savings and clear pricing
- May lack governance, service, and advanced reporting
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs Pipedrive”, https://slateindex.ai/compare/bitrix24-vs-pipedrive, data of Nov 3, 2026. Licence: CC BY 4.0.