BugsnagSnag bugs instantly. Squash them faster. Ship with confidence.
vs
New RelicIntelligent Observability resolves issues at scale before they impact your bottom line.
Comparison · Observability · weekly run Nov 3
Bugsnag vs New Relic
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
New Relic is the stronger AI pick in Observability: it has a visibility score of 47.1 versus 0 for Bugsnag.
Choose Bugsnag if…
- You need a self-hosted or on-premises option
- You need PCI and PHI compliance via On-Premises coverage
Choose New Relic if…
- You want the brand AI engines rank higher (47.1 vs 0)
- You need more native integrations (800+ vs 30+)
- You need SOC 2 Type II or FedRAMP Moderate (eligible accounts) or HIPAA eligibility or ISO 42001 AI certification coverage
- Generous permanent free tier with 100 GB monthly ingest
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bugsnag | New Relic |
|---|---|---|
| Visibility score | 0% | 47.1% |
| Change vs last week | New | New |
| Rank in Observability | #37 | #3 |
| Share of voice | 0% | 10.7% |
| Mentions this run | 0 | 63 |
| Positive in AI answers | — | 42% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bugsnag 0pp · New Relic 0pp over 0 weekly runs.
Engine by engine
New Relic leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
BugsnagNew Relic
Head to head in AI answers
0 engine answers name both brands
0Bugsnag ranked higher
0New Relic ranked higher
Features, pricing & fit
| Dimension | Bugsnag | New Relic |
|---|---|---|
| Pricing model | Usage-based | Usage-based |
| Entry price | Contact sales | Free; paid from $10 / mo |
| Free plan | Yes | Yes |
| Deployment | SaaS or on-premises | Cloud-based SaaS |
| Integrations | 30+ | 800+ |
| Compliance | ISO 27001, PCI and PHI compliance via On-Premises | SOC 2 Type II, FedRAMP Moderate (eligible accounts), HIPAA eligibility, ISO 27001, ISO 42001 AI certification |
| Support | Online resources, Support team assistance, Priority support on higher plans, Dedicated Customer Success Manager on Enterprise plans | Ticketed support, 2-hour critical initial response SLA on Pro, 1-hour critical initial response SLA and priority ticket routing on Enterprise |
| Founded | 2012 | 2008 |
| Headquarters | — | San Francisco, CA, United States |
| Employees | — | 1,001–5,000 |
| Funding | Series B · $18M raised | Post-IPO raise (not corroborated by other sources) |
| Best for | Development teams that monitor mobile and web apps | Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier. |
Plans side by side
New Relic
Free$0per month, one full platform user and 100 GB ingest
Standard$10per first full platform user/month; $99 per additional user (max 5)
Pro$349per full platform user/month (annual commitment); $418.80 monthly pay as you go
EnterpriseCustomcontact sales
Pros and cons
Themes from the AI answers that mention each brand
Bugsnag
Profile in progress.
New Relic
- Generous permanent free tier with 100 GB monthly ingest
- Easy setup and quick APM start with minimal upfront cost
- Unified, consumption-based pricing model
- Strong full-stack observability platform and APM pioneer
- Value and accessibility with AI-assisted querying and diagnostics
- Costs can surprise as log and trace volume scales
- Pricing requires careful cost governance and depends on usage
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Bugsnag vs New Relic”, https://slateindex.ai/compare/bugsnag-vs-new-relic, data of Nov 3, 2026. Licence: CC BY 4.0.