CapsuleSimple yet powerful CRM for small businesses
vs
monday.comThe AI workspace for people and agents
Comparison · CRM · weekly run Nov 3
Capsule vs monday.com
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
monday.com is the stronger AI pick in CRM: it has a visibility score of 10.1 versus 0.9 for Capsule, and ranks ahead in 100% of the answers that name both.
Choose Capsule if…
- You need PCI-DSS coverage
- simple option for very small teams
Choose monday.com if…
- You want the brand AI engines rank higher (10.1 vs 0.9)
- You need more native integrations (850+ vs 100+)
- AI answers describe it more positively (33% vs 0% positive)
- You need SOC 1 Type II or SOC 3 or ISO/IEC 27001:2022 or ISO/IEC 27018:2019 or ISO/IEC 27017:2015 or ISO/IEC 27032:2023 or ISO/IEC 27701:2019 or CSA STAR or TX-RAMP coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Capsule | monday.com |
|---|---|---|
| Visibility score | 0.9% | 10.1% |
| Change vs last week | up+0.5% | down−2.3% |
| Rank in CRM | #33 | #7 |
| Share of voice | 0.4% | 4% |
| Mentions this run | 2 | 18 |
| Positive in AI answers | 0% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Capsule +0.5pp · monday.com −2.200000000000001pp over 1 weekly runs.
Engine by engine
monday.com leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Capsulemonday.com
Head to head in AI answers
1 engine answers name both brands
0Capsule ranked higher
1monday.com ranked higher
| Prompt | Engine | Capsule | monday.com |
|---|---|---|---|
| Which CRM tools offer annual discounts? | Perplexity | #9 | #2 |
Features, pricing & fit
| Dimension | Capsule | monday.com |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Contact sales | Free; paid from $9 per seat / mo |
| Free plan | Yes | Yes |
| Onboarding fee | Included | — |
| Deployment | Cloud (SaaS), hosted on AWS | Cloud |
| Integrations | 100+ | 850+ |
| Compliance | SOC 2 Type II, PCI-DSS | SOC 1 Type II, SOC 2 Type II, SOC 3, ISO/IEC 27001:2022, ISO/IEC 27018:2019, ISO/IEC 27017:2015, ISO/IEC 27032:2023, ISO/IEC 27701:2019, CSA STAR, TX-RAMP |
| Support | Support center articles, Support team, Dedicated account manager (Ultimate plan), Webinars and product tours | Help center, 24/7 support, Enterprise onboarding and training, Webinars |
| Founded | 2009 | 2012 |
| Headquarters | Manchester, United Kingdom | Tel Aviv, Israel |
| Employees | 11–50 | 1,001–5,000 |
| Funding | Seed | Post-IPO Equity · $235M raised |
| Best for | Individuals, small businesses and SMB sales teams wanting an easy-to-use CRM | Teams that want their CRM on the same platform as their project and delivery work |
Plans side by side
Capsule
Free$0
StarterCustomper user, per month, billed annually
GrowthCustomper user, per month, billed annually
AdvancedCustomper user, per month, billed annually
UltimateCustom
monday.com
Free$0free forever, up to 2 seats
Basic$9seat / month, billed annually
Standard$12seat / month, billed annually
Pro$19seat / month, billed annually
EnterpriseCustomcustom price
Pros and cons
Themes from the AI answers that mention each brand
Capsule
- simple option for very small teams
monday.com
- Highly customizable visual boards and workspace
- Strong workflow automation
- User-friendly and quick to onboard teams
- Top ratings and high user satisfaction
- Clear, transparent per-seat pricing tiers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Capsule vs monday.com”, https://slateindex.ai/compare/capsule-vs-monday-com, data of Nov 3, 2026. Licence: CC BY 4.0.