ChaportA better way to talk to your customers
vs
CrispThe AI customer support platform for every business
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs Crisp
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Crisp is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 22.9 versus 0 for Chaport.
Choose Chaport if…
- You want a lower entry price ($29 vs $45)
- You need more native integrations (4000+ vs 100+)
Choose Crisp if…
- You want the brand AI engines rank higher (22.9 vs 0)
- AI answers describe it more positively (57% vs 0% positive)
- Free plan for two seats
- Shared inbox for small teams
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | Crisp |
|---|---|---|
| Visibility score | 0% | 22.9% |
| Change vs last week | down−0.6% | down−1.4% |
| Rank in Live Chat & AI Support | #41 | #7 |
| Share of voice | 0% | 6.6% |
| Mentions this run | 0 | 32 |
| Positive in AI answers | 0% | 57% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · Crisp −1.4000000000000021pp over 1 weekly runs.
Engine by engine
Crisp leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChaportCrisp
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0Crisp ranked higher
Features, pricing & fit
| Dimension | Chaport | Crisp |
|---|---|---|
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Free; paid from $29 / mo | Free; paid from $45 / mo |
| Free plan | Yes | Yes |
| Deployment | SaaS | Hosted cloud software (SaaS) |
| Integrations | 4000+ | 100+ |
| Support | — | Help center, Dedicated onboarding and personalized SLA on the Enterprise plan |
| Founded | 2014 | 2015 |
| Headquarters | Alhambra, California, United States | Nantes, France |
| Employees | 11–50 | 11–50 |
| Funding | Bootstrapped | Bootstrapped |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Small and medium-sized businesses looking for AI-powered omnichannel customer support software |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
Crisp
Free$0month, per workspace
Mini$45month, per workspace
Essentials$95month, per workspace
Plus$295month, per workspace
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
Crisp
- Free plan for two seats
- Shared inbox for small teams
- Flat per-workspace pricing
- AI-powered support and ease of use
- Modern, clean interface
- Contact and automation limits on free tier
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs Crisp”, https://slateindex.ai/compare/chaport-vs-crisp, data of Nov 3, 2026. Licence: CC BY 4.0.