Crisp pricing 2026: plans and costs
How AI answers describe Crisp pricing
If you're looking for a live chat tool with transparent, publicly listed pricing, I'd recommend Crisp, Tidio, or LiveChat.
Compared to: HubSpot · LiveChat · Tidio
- Crisp: free for two seats; paid plans start at $45 per workspace/month.
Quick pricing summary
- Free: $0 month, per workspace
- Mini: $45 month, per workspace
- Essentials: $95 month, per workspace
- Plus: $295 month, per workspace
- Enterprise: Custom (custom)
- Worth noting: Flat price per workspace regardless of conversation volume. Enterprise pricing via demo/sales. Per-plan availability of most comparison features not stated in page text.
Plans
Free
$0 month, per workspace
- Website chat widget
- 2 seats included
- No AI credits included
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
$45 month, per workspace
- All the Free features
- Shared email inbox
- 4 seats included
- Around 90 automated conversations ($5 included AI credits)
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
$95 month, per workspace
- All the Mini features
- Customer data management
- 10 seats included
- Around 450 automated conversations ($25 included AI credits)
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
$295 month, per workspace
- All the Essentials features
- AI-First Support Suite
- 20+ seats
- Around 1350 automated conversations ($75 included AI credits)
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
Enterprise
Custom custom
- Dedicated onboarding
- Personalized SLA
- Enhanced rate limits
- Custom features
- Unique pricing
- Team training
What you get on each plan
| Feature | Free | Mini | Essentials | Plus | Enterprise |
|---|---|---|---|---|---|
| Plan price (per month) | $0 | $45 | $95 | $295 | Contact sales |
| Agents included | 2 | 4 | 10 | 20+ | |
| Customer profiles | 100 | 5000 | 50000 | 200000 | |
| Sub-inboxes | 0 | 0 | 2 | 5 | |
| AI credits | $0 | $5 (around 90 automated conversations) | $25 (around 450 automated conversations) | $75 (around 1350 automated conversations) |
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| Additional agents | $10 per month | Not specified per plan |
Crisp pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| Crisp | Free; paid from $45 / mo | Yes | Flat tiers | — | |
| HubSpot | Free; paid from $7 per seat / mo | Yes | Per seat | Startups, small and mid-sized businesses and enterprises wanting marketing, sales and service on one CRM. | Compare → |
| LiveChat | $19 per seat / mo | No · 14-day trial | Per seat | Small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan. | Compare → |
| Tidio | Free; paid from $24.17 / mo | Yes | Usage-based | Ecommerce stores and small to mid-sized businesses wanting AI-assisted chat support with a free starting plan | Compare → |
| tawk.to | Contact sales | Yes | Flat tiers | Businesses of any size that want free live chat with unlimited team members and no per-seat fees. | Compare → |
List prices as published on crisp.chat/en/pricing/. Totals are worked examples, not quotes.