ChaportA better way to talk to your customers
vs
LiveAgentHelp desk and live chat with AI agents
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs LiveAgent
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LiveAgent is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 8.5 versus 0 for Chaport.
Choose Chaport if…
- You want a free plan to start
- You need more native integrations (4000+ vs 200+)
- Flat tiers pricing suits your budget better than per seat
Choose LiveAgent if…
- You want the brand AI engines rank higher (8.5 vs 0)
- You want a lower entry price ($15 vs $29)
- AI answers describe it more positively (39% vs 0% positive)
- You need GDPR coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | LiveAgent |
|---|---|---|
| Visibility score | 0% | 8.5% |
| Change vs last week | down−0.6% | down−1.5% |
| Rank in Live Chat & AI Support | #41 | #10 |
| Share of voice | 0% | 2.7% |
| Mentions this run | 0 | 14 |
| Positive in AI answers | 0% | 39% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · LiveAgent −1.5999999999999996pp over 1 weekly runs.
Engine by engine
LiveAgent leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChaportLiveAgent
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0LiveAgent ranked higher
Features, pricing & fit
| Dimension | Chaport | LiveAgent |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Free; paid from $29 / mo | $15 per seat / mo |
| Free plan | Yes | No · 30-day trial |
| Deployment | SaaS | Cloud only |
| Integrations | 4000+ | 200+ |
| Compliance | — | GDPR |
| Support | — | 24/7 AI chatbot with human escalation, Email support, In-app live chat (Mon–Fri), Dedicated account manager (Business from 20 agents, Enterprise) |
| Founded | 2014 | 2004 |
| Headquarters | Alhambra, California, United States | Bratislava, Slovakia |
| Employees | 11–50 | 51–200 |
| Funding | Bootstrapped | Bootstrapped |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Small and growing support teams that want email, chat, phone and social in one inbox |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
LiveAgent
Starter$15agent/month, billed monthly (offer; regular $19)
Team$26agent/month, billed monthly (offer; regular $35)
Business$44agent/month, billed monthly (offer; regular $59)
Enterprise$3,999month, flat fee, 80 agents included, billed monthly
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
LiveAgent
- Strong ticketing and help-desk depth
- Fast implementation with multi-channel routing and live chat
- 30-day free trial without a credit card
- Good value as a budget help desk
- Chat and ticketing in one suite
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs LiveAgent”, https://slateindex.ai/compare/chaport-vs-liveagent, data of Nov 3, 2026. Licence: CC BY 4.0.