ChaportA better way to talk to your customers
vs
LivePersonThe enterprise leader in predictable conversational AI
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs LivePerson
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LivePerson is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 1.5 versus 0 for Chaport.
Choose Chaport if…
- You want a free plan to start
Choose LivePerson if…
- You want the brand AI engines rank higher (1.5 vs 0)
- AI answers describe it more positively (71% vs 0% positive)
- You need SOC 2 + HIPAA (SSAE 18) or ISO 27001 or PCI DSS 4.0 or GDPR or SOX or HIPAA via Business Associate Agreement or HITRUST coverage
- Enterprise-grade conversational AI and messaging for large corporations
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | LivePerson |
|---|---|---|
| Visibility score | 0% | 1.5% |
| Change vs last week | down−0.6% | up+0.3% |
| Rank in Live Chat & AI Support | #41 | #25 |
| Share of voice | 0% | 0.9% |
| Mentions this run | 0 | 4 |
| Positive in AI answers | 0% | 71% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · LivePerson +0.30000000000000004pp over 1 weekly runs.
Engine by engine
LivePerson leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChaportLivePerson
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0LivePerson ranked higher
Features, pricing & fit
| Dimension | Chaport | LivePerson |
|---|---|---|
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Free; paid from $29 / mo | Contact sales |
| Free plan | Yes | No |
| Deployment | SaaS | — |
| Integrations | 4000+ | — |
| Compliance | — | SOC 2 + HIPAA (SSAE 18), ISO 27001, PCI DSS 4.0, GDPR, SOX, HIPAA via Business Associate Agreement, HITRUST |
| Support | — | Technical Support (Standard or Enhanced), Community, Pooled or Designated Customer Success Manager |
| Founded | 2014 | 1995 |
| Headquarters | Alhambra, California, United States | — |
| Employees | 11–50 | — |
| Funding | Bootstrapped | Post-IPO debt from Lynrock Lake LP · $42M raised |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Large enterprises running high-volume customer conversations across voice and messaging |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
LivePerson
- Enterprise-grade conversational AI and messaging for large corporations
- Strong compliance and governance for large-scale deployments
- Messaging-first architecture across SMS, WhatsApp and web chat
- Deep sentiment analysis tools
- Suited to contact-center automation and multilingual support
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs LivePerson”, https://slateindex.ai/compare/chaport-vs-liveperson, data of Nov 3, 2026. Licence: CC BY 4.0.