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SlateIndex
ChatraTalk to visitors on your website
vs
SobotThe Agentic Customer Contact Platform
Comparison · Live Chat & AI Support · weekly run Nov 3

Chatra vs Sobot

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Chatra is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0.9 for Sobot.

Choose Chatra if…

  • You want a free plan to start
  • Per seat pricing suits your budget better than flat tiers
  • Clearly advertised discounts
  • Named as a simple alternative

Choose Sobot if…

  • You need ISO/IEC 27001 or ISO/IEC 27701 coverage
  • You prefer a larger, established vendor (201–500 employees)
  • Flat tiers pricing suits your budget better than per seat
  • High satisfaction for smaller, niche, or simpler widget deployments

AI visibility side by side

Latest weekly run · Nov 3

Metric Chatra Sobot
Visibility score0.9%0.9%
Change vs last weekNewdown−0.9%
Rank in Live Chat & AI Support#33#31
Share of voice0.4%0.5%
Mentions this run23
Positive in AI answers—100%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3Chatra 1%

Chatra +0.9pp · Sobot −0.9pp over 1 weekly runs.

Engine by engine

Chatra leads on 0 of 3 engines

ChatGPT
0%
0%
AI Mode
0%
0%
Perplexity
2.6%
2.8%
ChatraSobot

Head to head in AI answers

0 engine answers name both brands

0Chatra ranked higher
0Sobot ranked higher

Features, pricing & fit

DimensionChatraSobot
Pricing modelPer seatFlat tiers
Entry priceFree; paid from $25 per seat / mo$39 / mo
Free planYesNo · 14-day trial
Onboarding fee—Included
DeploymentWebsite chat widgetSaaS, with private deployment available on the Custom plan
Compliance—ISO/IEC 27001, ISO/IEC 27701
SupportEmail, Help and documentationDedicated CSM and SLA on the Custom plan, Talk to sales and online consultation, Sales reps, customer success managers and product managers on request
Founded2015—
HeadquartersIsraelSingapore
Employees11–50201–500
Funding—Series D
Best forBusinesses and online stores that want live chat and multichannel messaging on their websiteRetail and e-commerce, financial services, gaming, education and enterprise services teams that need one platform for many customer channels

Plans side by side

Chatra

Free$0one agent, free forever
Essential$25per agent per month
Pro$33per agent per month
Chatra pricing

Sobot

Team$39month
Professional$149month
Enterprise$499month
CustomCustomcustom quote
Sobot pricing

Pros and cons

Themes from the AI answers that mention each brand

Chatra

  • Clearly advertised discounts
  • Named as a simple alternative

    Sobot

    • High satisfaction for smaller, niche, or simpler widget deployments

      Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

      Cite as: SlateIndex, “Chatra vs Sobot”, https://slateindex.ai/compare/chatra-vs-sobot, data of Nov 3, 2026. Licence: CC BY 4.0.