ChatwayLive Chat, AI Chatbot & MCP for AI Agents
vs
HubSpotThe agentic customer platform to scale your business.
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatway vs HubSpot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
HubSpot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 33.1 versus 0 for Chatway.
Choose Chatway if…
- AI answers describe it more positively (100% vs 35% positive)
- High satisfaction for smaller, niche, or simpler widget deployments
Choose HubSpot if…
- You want the brand AI engines rank higher (33.1 vs 0)
- You want a lower entry price ($7 vs $31)
- You need SOC 2 Type II or SOC 3 coverage
- You prefer a larger, established vendor (5,000+ employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatway | HubSpot |
|---|---|---|
| Visibility score | 0% | 33.1% |
| Change vs last week | down−2.1% | down−3.8% |
| Rank in Live Chat & AI Support | #42 | #4 |
| Share of voice | 0% | 9.5% |
| Mentions this run | 0 | 45 |
| Positive in AI answers | 100% | 35% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatway −2.1pp · HubSpot −3.8999999999999986pp over 1 weekly runs.
Engine by engine
HubSpot leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatwayHubSpot
Head to head in AI answers
0 engine answers name both brands
0Chatway ranked higher
0HubSpot ranked higher
Features, pricing & fit
| Dimension | Chatway | HubSpot |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $31 per seat / mo | Free; paid from $7 per seat / mo |
| Free plan | Yes | Yes |
| Onboarding fee | — | $3,000 |
| Deployment | — | Cloud |
| Integrations | — | 2000+ |
| Compliance | — | SOC 2 Type II, SOC 3 |
| Support | Help Center, Developer Docs, Priority SLA support on Enterprise plan, Dedicated onboarding and account manager on Enterprise plan | Phone |
| Founded | 2020 | 2006 |
| Headquarters | Tel Aviv, Israel | Cambridge, Massachusetts, United States |
| Employees | 11–50 | 5,000+ |
| Funding | — | Corporate round |
| Best for | Small businesses, ecommerce stores, SaaS companies and agencies | Startups, small and mid-sized businesses and enterprises wanting marketing, sales and service on one CRM. |
Plans side by side
Chatway
Free$0month
Business$31month, billed yearly ($39 billed monthly)
Plus$159month, billed yearly ($199 billed monthly)
EnterpriseCustomcustom
HubSpot
Free$0month
Starter$7month per seat (promotional, new customers; $20/mo/seat standard)
Professional$800month, includes 3 Core Seats (annual commitment; $890/mo)
Enterprise$3,600month, includes 5 Core Seats
Pros and cons
Themes from the AI answers that mention each brand
Chatway
- High satisfaction for smaller, niche, or simpler widget deployments
HubSpot
- intuitive, user-friendly interface
- generous free tier
- all-in-one CRM and marketing platform
- tight CRM integration for live chat and service
- good fit for startups and small businesses
- higher-tier costs and onboarding fees
- higher month-to-month pricing than annual plans
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatway vs HubSpot”, https://slateindex.ai/compare/chatway-vs-hubspot, data of Nov 3, 2026. Licence: CC BY 4.0.