ChatwayLive Chat, AI Chatbot & MCP for AI Agents
vs
LiveChatLive chat software that grows sales
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatway vs LiveChat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LiveChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 40.1 versus 0 for Chatway.
Choose Chatway if…
- You want a free plan to start
- AI answers describe it more positively (100% vs 36% positive)
- High satisfaction for smaller, niche, or simpler widget deployments
Choose LiveChat if…
- You want the brand AI engines rank higher (40.1 vs 0)
- You want a lower entry price ($19 vs $31)
- You need SOC 2 Type 2 or GDPR or CCPA or WCAG 2.2 AA or PCI DSS SAQ A or Data Privacy Framework or BBB Accredited Business coverage
- You prefer a larger, established vendor (201–500 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatway | LiveChat |
|---|---|---|
| Visibility score | 0% | 40.1% |
| Change vs last week | down−2.1% | up+1.3% |
| Rank in Live Chat & AI Support | #42 | #3 |
| Share of voice | 0% | 10.2% |
| Mentions this run | 0 | 50 |
| Positive in AI answers | 100% | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatway −2.1pp · LiveChat +1.3000000000000043pp over 1 weekly runs.
Engine by engine
LiveChat leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatwayLiveChat
Head to head in AI answers
0 engine answers name both brands
0Chatway ranked higher
0LiveChat ranked higher
Features, pricing & fit
| Dimension | Chatway | LiveChat |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $31 per seat / mo | $19 per seat / mo |
| Free plan | Yes | No · 14-day trial |
| Deployment | — | Cloud-hosted on Google Cloud in Texas, Iowa and Frankfurt, Germany |
| Integrations | — | 200+ |
| Compliance | — | SOC 2 Type 2, GDPR, CCPA, WCAG 2.2 AA, PCI DSS SAQ A, Data Privacy Framework, BBB Accredited Business |
| Support | Help Center, Developer Docs, Priority SLA support on Enterprise plan, Dedicated onboarding and account manager on Enterprise plan | Self-service help center, 24/7/365 support, Product Expert and dedicated team on Enterprise plan |
| Founded | 2020 | 2002 |
| Headquarters | Tel Aviv, Israel | Wrocław, Poland |
| Employees | 11–50 | 201–500 |
| Funding | — | Management buyout |
| Best for | Small businesses, ecommerce stores, SaaS companies and agencies | Small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan. |
Plans side by side
Chatway
Free$0month
Business$31month, billed yearly ($39 billed monthly)
Plus$159month, billed yearly ($199 billed monthly)
EnterpriseCustomcustom
LiveChat
Essential$19user / month, billed annually ($25 billed monthly)
Growth$79user / month, billed annually ($99 billed monthly)
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Chatway
- High satisfaction for smaller, niche, or simpler widget deployments
LiveChat
- Free trial with no credit card required
- Reliable, high-performance real-time chat
- Polished website chat and straightforward agent workflows
- Transparent, publicly listed pricing
- Strong for e-commerce and sales-focused teams
- Can become expensive and complex for growing teams
- Free tier limited to 2 seats
- Ratings vary by review site
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatway vs LiveChat”, https://slateindex.ai/compare/chatway-vs-livechat, data of Nov 3, 2026. Licence: CC BY 4.0.