ChatwayLive Chat, AI Chatbot & MCP for AI Agents
vs
SobotThe Agentic Customer Contact Platform
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatway vs Sobot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Sobot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0 for Chatway.
Choose Chatway if…
- You want a free plan to start
- Per seat pricing suits your budget better than flat tiers
Choose Sobot if…
- You want the brand AI engines rank higher (0.9 vs 0)
- You need ISO/IEC 27001 or ISO/IEC 27701 coverage
- You prefer a larger, established vendor (201–500 employees)
- Flat tiers pricing suits your budget better than per seat
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatway | Sobot |
|---|---|---|
| Visibility score | 0% | 0.9% |
| Change vs last week | down−2.1% | down−0.9% |
| Rank in Live Chat & AI Support | #42 | #31 |
| Share of voice | 0% | 0.5% |
| Mentions this run | 0 | 3 |
| Positive in AI answers | 100% | 100% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatway −2.1pp · Sobot −0.9pp over 1 weekly runs.
Engine by engine
Sobot leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatwaySobot
Head to head in AI answers
0 engine answers name both brands
0Chatway ranked higher
0Sobot ranked higher
Features, pricing & fit
| Dimension | Chatway | Sobot |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | Free; paid from $31 per seat / mo | $39 / mo |
| Free plan | Yes | No · 14-day trial |
| Onboarding fee | — | Included |
| Deployment | — | SaaS, with private deployment available on the Custom plan |
| Compliance | — | ISO/IEC 27001, ISO/IEC 27701 |
| Support | Help Center, Developer Docs, Priority SLA support on Enterprise plan, Dedicated onboarding and account manager on Enterprise plan | Dedicated CSM and SLA on the Custom plan, Talk to sales and online consultation, Sales reps, customer success managers and product managers on request |
| Founded | 2020 | — |
| Headquarters | Tel Aviv, Israel | Singapore |
| Employees | 11–50 | 201–500 |
| Funding | — | Series D |
| Best for | Small businesses, ecommerce stores, SaaS companies and agencies | Retail and e-commerce, financial services, gaming, education and enterprise services teams that need one platform for many customer channels |
Plans side by side
Chatway
Free$0month
Business$31month, billed yearly ($39 billed monthly)
Plus$159month, billed yearly ($199 billed monthly)
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Chatway
- High satisfaction for smaller, niche, or simpler widget deployments
Sobot
- High satisfaction for smaller, niche, or simpler widget deployments
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatway vs Sobot”, https://slateindex.ai/compare/chatway-vs-sobot, data of Nov 3, 2026. Licence: CC BY 4.0.