ChronosphereWith the only cloud native observability platform that puts you in control, the road to remediation just got shorter.

New RelicIntelligent Observability resolves issues at scale before they impact your bottom line.

Comparison · Observability · weekly run Nov 3

Chronosphere vs New Relic

Which one do AI engines recommend, and how do they differ on price, fit and features?

Track both brands

The short answer

New Relic is the stronger AI pick in Observability: it has a visibility score of 47.1 versus 2.5 for Chronosphere, and ranks ahead in 86% of the answers that name both.

Choose Chronosphere if…

Named among analyst-recommended observability vendors

Choose New Relic if…

You want the brand AI engines rank higher (47.1 vs 2.5)
AI answers describe it more positively (42% vs 14% positive)
You need SOC 2 Type II or FedRAMP Moderate (eligible accounts) or HIPAA eligibility or ISO 27001 or ISO 42001 AI certification coverage
Generous permanent free tier with 100 GB monthly ingest

AI visibility side by side

Latest weekly run · Nov 3

Metric	Chronosphere	New Relic
Visibility score	2.5%	47.1%
Change vs last week	New	New
Rank in Observability	#21	#3
Share of voice	1.2%	10.7%
Mentions this run	7	63
Positive in AI answers	14%	42%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Chronosphere 0pp · New Relic 0pp over 0 weekly runs.

Engine by engine

New Relic leads on 3 of 3 engines

ChatGPT

3.3%

51.3%

AI Mode

0.9%

43.9%

Perplexity

3.1%

46.1%

ChronosphereNew Relic

Head to head in AI answers

7 engine answers name both brands

1Chronosphere ranked higher

6New Relic ranked higher

Prompt	Engine	Chronosphere	New Relic
How do I choose an observability platform for a mid-market team?	Perplexity	#6	#5
What are the best observability tools in 2026?	ChatGPT	#14	#8
Compare the leading observability platforms	Perplexity	#13	#4
Which observability vendors do analysts recommend?	ChatGPT	#6	#7
Which observability vendors do analysts recommend?	AI Mode	#8	#4
Official website of the top observability platform vendors	ChatGPT	#7	#3
Official website of the top observability platform vendors	Perplexity	#9	#3

Features, pricing & fit

Dimension	Chronosphere	New Relic
Pricing model	—	Usage-based
Entry price	—	Free; paid from $10 / mo
Free plan	—	Yes
Deployment	—	Cloud-based SaaS
Integrations	—	800+
Compliance	—	SOC 2 Type II, FedRAMP Moderate (eligible accounts), HIPAA eligibility, ISO 27001, ISO 42001 AI certification
Support	—	Ticketed support, 2-hour critical initial response SLA on Pro, 1-hour critical initial response SLA and priority ticket routing on Enterprise
Founded	—	2008
Headquarters	—	San Francisco, CA, United States
Employees	—	1,001–5,000
Funding	Series C (reported March 2024) · $343M raised	Post-IPO raise (not corroborated by other sources)
Best for	Teams running microservices and containers on Kubernetes that want control over observability cost and complexity.	Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier.