CleverTap vs Microsoft Dynamics 365 Customer Insights
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Microsoft Dynamics 365 Customer Insights is the stronger AI pick in Marketing Automation: it has a visibility score of 5.5 versus 1.8 for CleverTap, and ranks ahead in 100% of the answers that name both.
Choose CleverTap if…
- You need a self-hosted or on-premises option
- You need ISO/IEC 27001 or ISO/IEC 27017 or SOC 2 Type II or CSA STAR Level 2 or GDPR or CCPA or HIPAA coverage
Choose Microsoft Dynamics 365 Customer Insights if…
- You want the brand AI engines rank higher (5.5 vs 1.8)
- You prefer a larger, established vendor (5,000+ employees)
- advanced segmentation
- deep CRM integrations
AI visibility side by side
Latest weekly run · Nov 2
| Metric | CleverTap | Microsoft Dynamics 365 Customer Insights |
|---|---|---|
| Visibility score | 1.8% | 5.5% |
| Change vs last week | New | New |
| Rank in Marketing Automation | #28 | #19 |
| Share of voice | 0.7% | 2.2% |
| Mentions this run | 4 | 12 |
| Positive in AI answers | 0% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
CleverTap 0pp · Microsoft Dynamics 365 Customer Insights 0pp over 0 weekly runs.
Engine by engine
Microsoft Dynamics 365 Customer Insights leads on 2 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | CleverTap | Microsoft Dynamics 365 Customer Insights |
|---|---|---|---|
| Which marketing automation vendors do analysts recommend? | ChatGPT | #14 | #9 |
Features, pricing & fit
| Dimension | CleverTap | Microsoft Dynamics 365 Customer Insights |
|---|---|---|
| Pricing model | Usage-based | — |
| Entry price | $85 / mo | — |
| Free plan | No · 30-day trial | — |
| Deployment | Cloud SaaS hosted on AWS with localized instances and an optional on-premises dispatcher | Cloud, built on Microsoft Azure |
| Compliance | ISO/IEC 27001, ISO/IEC 27017, SOC 2 Type II, CSA STAR Level 2, GDPR, CCPA, HIPAA | — |
| Support | Online self-serve support, Support tickets, Customer Success Manager on higher plans | — |
| Founded | 2013 | — |
| Headquarters | San Francisco, California, United States | Redmond, Washington |
| Employees | 501–1,000 | 5,000+ |
| Funding | Series D | — |
| Best for | Consumer brands with mobile apps and websites in e-commerce, subscriptions, financial services and gaming that want to grow customer lifetime value. | Organizations already using Microsoft tools |
Plans side by side
CleverTap
Microsoft Dynamics 365 Customer Insights
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
CleverTap
Profile in progress.
Microsoft Dynamics 365 Customer Insights
- advanced segmentation
- deep CRM integrations
- comprehensive campaign canvas
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “CleverTap vs Microsoft Dynamics 365 Customer Insights”, https://slateindex.ai/compare/clevertap-vs-microsoft-dynamics-365-customer-insights, data of Nov 2, 2026. Licence: CC BY 4.0.