CloseThe CRM that does the work
vs
Oracle CXOracle's cloud suite for sales, marketing, commerce and service
Comparison · CRM · weekly run Nov 3
Close vs Oracle CX
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Oracle CX is the stronger AI pick in CRM: it has a visibility score of 7.8 versus 7.3 for Close.
Choose Close if…
- AI answers describe it more positively (52% vs 10% positive)
- You need SOC 2 Type II or GDPR or CCPA coverage
- Best for high-velocity and outbound sales teams
- Straightforward, predictable per-seat pricing
Choose Oracle CX if…
- You want the brand AI engines rank higher (7.8 vs 7.3)
- You need ISO/IEC 42001 or CSA STAR Level 2 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Highlighted as a Leader for complex enterprise needs
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Close | Oracle CX |
|---|---|---|
| Visibility score | 7.3% | 7.8% |
| Change vs last week | down−1% | up+2.1% |
| Rank in CRM | #10 | #9 |
| Share of voice | 2.3% | 2.4% |
| Mentions this run | 11 | 12 |
| Positive in AI answers | 52% | 10% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Close −0.8999999999999995pp · Oracle CX +3pp over 1 weekly runs.
Engine by engine
Oracle CX leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
CloseOracle CX
Head to head in AI answers
0 engine answers name both brands
0Close ranked higher
0Oracle CX ranked higher
Features, pricing & fit
| Dimension | Close | Oracle CX |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $19 per seat / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Cloud (SaaS) | Cloud (subscription) |
| Integrations | 100+ | — |
| Compliance | SOC 2 Type II, GDPR, CCPA | ISO/IEC 42001, CSA STAR Level 2 |
| Support | Knowledge base, Email support | — |
| Founded | 2013 | — |
| Headquarters | Austin, Texas, United States | Austin, Texas |
| Employees | 51–200 | 5,000+ |
| Funding | Angel | — |
| Best for | Founders, small businesses and sales teams that sell through calls, email and SMS | Large enterprises |
Plans side by side
Close
Solo$19per user / month (billed monthly; $9 billed annually)
Essentials$49per user / month (billed monthly; $35 billed annually)
Growth$109per user / month (billed monthly; $99 billed annually)
Scale$149per user / month (billed monthly; $139 billed annually)
Oracle CX
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Close
- Best for high-velocity and outbound sales teams
- Straightforward, predictable per-seat pricing
- All-in-one calling, SMS, and email cadences
- Strong customer satisfaction in recent reviews
- Frequently included in CRM shortlists
Oracle CX
- Highlighted as a Leader for complex enterprise needs
- Deep B2B CPQ functionality
- ERP integrations
- Predictive deal capabilities
- Recommended by analysts for enterprise CRM suites
- Complex, data-heavy infrastructure that may not suit every business
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Close vs Oracle CX”, https://slateindex.ai/compare/close-vs-oracle-cx, data of Nov 3, 2026. Licence: CC BY 4.0.