Countly vs FullStory
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
FullStory is the stronger AI pick in Product Analytics: it has a visibility score of 9.1 versus 2.2 for Countly, and ranks ahead in 0% of the answers that name both.
Choose Countly if…
- You need a self-hosted or on-premises option
- You need TISAX Participant coverage
- Usage-based pricing suits your budget better than flat tiers
- free trial offered
Choose FullStory if…
- You want the brand AI engines rank higher (9.1 vs 2.2)
- You want a free plan to start
- AI answers describe it more positively (19% vs 17% positive)
- You need SOC 3 or ISO 27701 or ISO 42001 coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Countly | FullStory |
|---|---|---|
| Visibility score | 2.2% | 9.1% |
| Change vs last week | up+0.4% | up+0.1% |
| Rank in Product Analytics | #18 | #9 |
| Share of voice | 0.7% | 3.8% |
| Mentions this run | 4 | 19 |
| Positive in AI answers | 17% | 19% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Countly +0.40000000000000013pp · FullStory +0.1999999999999993pp over 1 weekly runs.
Engine by engine
FullStory leads on 3 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | Countly | FullStory |
|---|---|---|---|
| What are the best Product Analytics tools in 2026? | ChatGPT | #11 | #13 |
Features, pricing & fit
| Dimension | Countly | FullStory |
|---|---|---|
| Pricing model | Usage-based | Flat tiers |
| Entry price | $175 / mo | Contact sales |
| Free plan | No · 14-day trial | Yes |
| Deployment | On-premise, self-hosted, or managed private cloud | — |
| Compliance | ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, TISAX Participant | SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 42001 |
| Support | Dedicated Customer Success Manager (Enterprise), Tailored onboarding and support (Enterprise), Service level agreement (Enterprise) | Onboarding with Fullstory specialists, Professional services: Insights+ consulting and Data+ configuration, Advantage Subscription expert guidance |
| Founded | 2013 | 2014 |
| Headquarters | London, United Kingdom | Atlanta, GA, United States |
| Employees | 51–200 | 501–1,000 |
| Funding | Seed (led by Seedcamp, with Notion Capital and angels) | Series C (one source: $32M led by Stripes) |
| Best for | Organizations that want product analytics with full data ownership, from growing teams that want a managed private cloud to regulated or security-conscious organizations that need self-hosting. | Product, UX, and growth teams |
Plans side by side
Pros and cons
Themes from the AI answers that mention each brand
Countly
- free trial offered
- pricing requires plan-specific or sales-assisted quotes
- discount amount and trial duration not publicly specified
FullStory
- session replay and UX friction analysis
- combines quantitative and qualitative data
- digital experience intelligence and qualitative debugging
- frequently recommended by analysts and industry lists
- useful heatmaps and session recordings
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Countly vs FullStory”, https://slateindex.ai/compare/countly-vs-fullstory, data of Nov 3, 2026. Licence: CC BY 4.0.