CrispThe AI customer support platform for every business
vs
UserlikeLive Chat & AI Support
Comparison · Live Chat & AI Support · weekly run Nov 3
Crisp vs Userlike
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Crisp is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 22.9 versus 0 for Userlike.
Choose Crisp if…
- You want the brand AI engines rank higher (22.9 vs 0)
- Free plan for two seats
- Shared inbox for small teams
- Flat per-workspace pricing
Choose Userlike if…
- You need GDPR coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Crisp | Userlike |
|---|---|---|
| Visibility score | 22.9% | 0% |
| Change vs last week | down−1.4% | no change0% |
| Rank in Live Chat & AI Support | #7 | #44 |
| Share of voice | 6.6% | 0% |
| Mentions this run | 32 | 0 |
| Positive in AI answers | 57% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Crisp −1.4000000000000021pp · Userlike 0pp over 1 weekly runs.
Engine by engine
Crisp leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
CrispUserlike
Head to head in AI answers
0 engine answers name both brands
0Crisp ranked higher
0Userlike ranked higher
Features, pricing & fit
| Dimension | Crisp | Userlike |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Free; paid from $45 / mo | — |
| Free plan | Yes | — |
| Deployment | Hosted cloud software (SaaS) | Hosted in Germany |
| Integrations | 100+ | — |
| Compliance | — | GDPR |
| Support | Help center, Dedicated onboarding and personalized SLA on the Enterprise plan | — |
| Founded | 2015 | — |
| Headquarters | Nantes, France | Lund, Sweden |
| Employees | 11–50 | — |
| Funding | Bootstrapped | Seed · $0M raised |
| Best for | Small and medium-sized businesses looking for AI-powered omnichannel customer support software | — |
Plans side by side
Crisp
Free$0month, per workspace
Mini$45month, per workspace
Essentials$95month, per workspace
Plus$295month, per workspace
EnterpriseCustomcustom
Userlike
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Crisp
- Free plan for two seats
- Shared inbox for small teams
- Flat per-workspace pricing
- AI-powered support and ease of use
- Modern, clean interface
- Contact and automation limits on free tier
Userlike
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Crisp vs Userlike”, https://slateindex.ai/compare/crisp-vs-userlike, data of Nov 3, 2026. Licence: CC BY 4.0.