Document360 vs Tana
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Document360 is the stronger AI pick in Knowledge Management: it has a visibility score of 18.6 versus 1.3 for Tana, and ranks ahead in 100% of the answers that name both.
Choose Document360 if…
- You want the brand AI engines rank higher (18.6 vs 1.3)
- You need SOC 2 Type II or ISO 27001:2022 or GDPR ready coverage
- You prefer a larger, established vendor (201–500 employees)
- AI-powered platform for internal SOPs and help centers
Choose Tana if…
- You need SOC 2 Type 2 or GDPR compliant coverage
- powerful node-based outliner
- turns messy notes into structured networked hubs
- advanced AI-powered knowledge management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Document360 | Tana |
|---|---|---|
| Visibility score | 18.6% | 1.3% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #5 | #42 |
| Share of voice | 5.9% | 0.6% |
| Mentions this run | 32 | 3 |
| Positive in AI answers | 45% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Document360 0pp · Tana 0pp over 0 weekly runs.
Engine by engine
Document360 leads on 3 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | Document360 | Tana |
|---|---|---|---|
| Best knowledge management tool with AI features | Perplexity | #4 | #6 |
Features, pricing & fit
| Dimension | Document360 | Tana |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Free; paid from $19 per seat / mo |
| Free plan | — | Yes |
| Deployment | Cloud SaaS on Azure, with private and regional hosting available. | Desktop app for Mac, Windows and Linux, plus web |
| Integrations | 60+ | — |
| Compliance | SOC 2 Type II, ISO 27001:2022, GDPR ready | SOC 2 Type 2, GDPR compliant |
| Support | Dedicated success manager, Onboarding sessions, Best practice training, One-to-one training with knowledge management experts | FAQ on tana.inc, Designated customer success manager on the Business plan |
| Founded | 2017 | — |
| Headquarters | Swanley, England | Palo Alto, CA, United States |
| Employees | 201–500 | 11–50 |
| Funding | Bootstrapped | Series A · $25M raised |
| Best for | Support, technical writing, product management and engineering teams that publish customer-facing or internal documentation. | AI-native teams whose agents need meeting context |
Plans side by side
Document360
Pricing not available.
Tana
Pros and cons
Themes from the AI answers that mention each brand
Document360
- AI-powered platform for internal SOPs and help centers
- dedicated knowledge base for help centers and user guides
- strong for software and API documentation
- flexible pricing with startup programs and discounts
- listed among the strongest knowledge management tools
- sales-led, quote-based pricing rather than transparent
- higher cost for published plans
Tana
- powerful node-based outliner
- turns messy notes into structured networked hubs
- advanced AI-powered knowledge management
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Document360 vs Tana”, https://slateindex.ai/compare/document360-vs-tana, data of Nov 3, 2026. Licence: CC BY 4.0.