FreshworksAI-powered, unified service operations platform
vs
MailshakeAI Powered Sales Engagement & B2B Lead Platform
Comparison · Sales Engagement · weekly run Nov 3
Freshworks vs Mailshake
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Mailshake is the stronger AI pick in Sales Engagement: it has a visibility score of 1.5 versus 0 for Freshworks.
Choose Freshworks if…
- AI answers describe it more positively (26% vs 0% positive)
- You need SOC 2 Type II or ISO 27001 or ISO 27701 or PCI DSS coverage
- You prefer a larger, established vendor (5,000+ employees)
- Affordable pricing and good value
Choose Mailshake if…
- You want the brand AI engines rank higher (1.5 vs 0)
- discounts for annual billing
- clear published annual prices
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | Mailshake |
|---|---|---|
| Visibility score | 0% | 1.5% |
| Change vs last week | down−0.4% | up+0.6% |
| Rank in Sales Engagement | #49 | #35 |
| Share of voice | 0% | 0.6% |
| Mentions this run | 0 | 4 |
| Positive in AI answers | 26% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks −0.4pp · Mailshake +0.6pp over 1 weekly runs.
Engine by engine
Mailshake leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
FreshworksMailshake
Head to head in AI answers
0 engine answers name both brands
0Freshworks ranked higher
0Mailshake ranked higher
Features, pricing & fit
| Dimension | Freshworks | Mailshake |
|---|---|---|
| Deployment | Cloud | — |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | — |
| Support | — | Dedicated onboarding and campaign review sessions, Open office hours, Weekly live training, Get support |
| Founded | 2010 | 2015 |
| Headquarters | San Mateo, California, United States | Austin, Texas, United States |
| Employees | 5,000+ | 11–50 |
| Funding | IPO | PE Growth (investor: Ramp Ventures) |
| Best for | — | Sales leaders, sales reps, agencies and marketers running cold email outreach |
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
Mailshake
- discounts for annual billing
- clear published annual prices
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Freshworks vs Mailshake”, https://slateindex.ai/compare/freshworks-vs-mailshake, data of Nov 3, 2026. Licence: CC BY 4.0.