FreshworksAI-powered, unified service operations platform
vs
RoxRevenue Agents for the Global 2000
Comparison · Sales Engagement · weekly run Nov 3
Freshworks vs Rox
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Rox is the stronger AI pick in Sales Engagement: it has a visibility score of 6.8 versus 0 for Freshworks.
Choose Freshworks if…
- You need ISO 27001 or ISO 27701 or PCI DSS coverage
- You prefer a larger, established vendor (5,000+ employees)
- Affordable pricing and good value
- Free tier or free trial available
Choose Rox if…
- You want the brand AI engines rank higher (6.8 vs 0)
- You need GDPR coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | Rox |
|---|---|---|
| Visibility score | 0% | 6.8% |
| Change vs last week | down−0.4% | New |
| Rank in Sales Engagement | #49 | #17 |
| Share of voice | 0% | 2% |
| Mentions this run | 0 | 15 |
| Positive in AI answers | 26% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks −0.4pp · Rox +6.8pp over 1 weekly runs.
Engine by engine
Rox leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
FreshworksRox
Head to head in AI answers
0 engine answers name both brands
0Freshworks ranked higher
0Rox ranked higher
Features, pricing & fit
| Dimension | Freshworks | Rox |
|---|---|---|
| Pricing model | — | Usage-based |
| Entry price | — | Free; paid from $100 / mo |
| Free plan | — | Yes |
| Deployment | Cloud | Cloud, with infrastructure running on AWS |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | SOC 2 Type II, GDPR |
| Support | — | Dedicated deployment and support team on the Enterprise plan |
| Founded | 2010 | 2024 |
| Headquarters | San Mateo, California, United States | San Francisco, CA, United States |
| Employees | 5,000+ | 51–200 |
| Funding | IPO | Round at about $1.2B valuation, led by General Catalyst (reported from unnamed sources) · $50M raised |
| Best for | — | Global 2000 enterprise revenue teams |
Plans side by side
Freshworks
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
Rox
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Freshworks vs Rox”, https://slateindex.ai/compare/freshworks-vs-rox, data of Nov 3, 2026. Licence: CC BY 4.0.