FreshworksAI-powered, unified service operations platform
vs
TanaYour meetings. Minus the homework.
Comparison · Knowledge Management · weekly run Nov 3
Freshworks vs Tana
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Freshworks is the stronger AI pick in Knowledge Management: it has a visibility score of 1.3 versus 1.3 for Tana.
Choose Freshworks if…
- You need SOC 2 Type II or ISO 27001 or ISO 27701 or PCI DSS coverage
- You prefer a larger, established vendor (5,000+ employees)
- Affordable pricing and good value
- Free tier or free trial available
Choose Tana if…
- You need SOC 2 Type 2 or GDPR compliant coverage
- powerful node-based outliner
- turns messy notes into structured networked hubs
- advanced AI-powered knowledge management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | Tana |
|---|---|---|
| Visibility score | 1.3% | 1.3% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #41 | #42 |
| Share of voice | 0.6% | 0.6% |
| Mentions this run | 3 | 3 |
| Positive in AI answers | 26% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks 0pp · Tana 0pp over 0 weekly runs.
Engine by engine
Freshworks leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
FreshworksTana
Head to head in AI answers
0 engine answers name both brands
0Freshworks ranked higher
0Tana ranked higher
Features, pricing & fit
| Dimension | Freshworks | Tana |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Free; paid from $19 per seat / mo |
| Free plan | — | Yes |
| Deployment | Cloud | Desktop app for Mac, Windows and Linux, plus web |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | SOC 2 Type 2, GDPR compliant |
| Support | — | FAQ on tana.inc, Designated customer success manager on the Business plan |
| Founded | 2010 | — |
| Headquarters | San Mateo, California, United States | Palo Alto, CA, United States |
| Employees | 5,000+ | 11–50 |
| Funding | IPO | Series A · $25M raised |
| Best for | — | AI-native teams whose agents need meeting context |
Plans side by side
Freshworks
Pricing not available.
Tana
Free$0free forever
Pro$19per member per month, billed monthly
Business$35per member per month, billed yearly (from price)
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
Tana
- powerful node-based outliner
- turns messy notes into structured networked hubs
- advanced AI-powered knowledge management
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Freshworks vs Tana”, https://slateindex.ai/compare/freshworks-vs-tana, data of Nov 3, 2026. Licence: CC BY 4.0.