Gainsight PX vs Heap
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Heap is the stronger AI pick in Product Analytics: it has a visibility score of 36.1 versus 7.9 for Gainsight PX, and ranks ahead in 100% of the answers that name both.
Choose Gainsight PX if…
- You need more native integrations (110+ vs 100+)
- AI answers describe it more positively (60% vs 15% positive)
- You need ISO/IEC 27001:2022 or GDPR or HIPAA or CCPA coverage
- Flat tiers pricing suits your budget better than usage-based
Choose Heap if…
- You want the brand AI engines rank higher (36.1 vs 7.9)
- You want a free plan to start
- You need GDPR compliant or CCPA compliant or ISO 27001 or ISO 27701 or ISO 27017 or ISO 27018 coverage
- Usage-based pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Gainsight PX | Heap |
|---|---|---|
| Visibility score | 7.9% | 36.1% |
| Change vs last week | down−2.8% | up+9.1% |
| Rank in Product Analytics | #10 | #4 |
| Share of voice | 3% | 11.1% |
| Mentions this run | 14 | 52 |
| Positive in AI answers | 60% | 15% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Gainsight PX −2.799999999999999pp · Heap +9.100000000000001pp over 1 weekly runs.
Engine by engine
Heap leads on 3 of 3 engines
Head to head in AI answers
7 engine answers name both brands
| Prompt | Engine | Gainsight PX | Heap |
|---|---|---|---|
| What are the best Product Analytics tools in 2026? | AI Mode | #6 | #5 |
| Top product analytics tool options for B2B SaaS companies | ChatGPT | #6 | #5 |
| Top product analytics tool options for B2B SaaS companies | Perplexity | #7 | #5 |
| Best product analytics tool for startups | AI Mode | #8 | #6 |
| Compare the leading Product Analytics platforms | Perplexity | #11 | #3 |
| Alternatives to the most popular product analytics tool | AI Mode | #7 | #4 |
| What is the typical pricing model for Product Analytics software? | ChatGPT | #7 | #6 |
Features, pricing & fit
| Dimension | Gainsight PX | Heap |
|---|---|---|
| Pricing model | Flat tiers | Usage-based |
| Entry price | Contact sales | Contact sales |
| Free plan | No | Yes |
| Deployment | Cloud-based | Cloud-based; deployment starts by installing a free tracking snippet on the site |
| Integrations | 110+ | 100+ |
| Compliance | SOC 2 Type II, ISO/IEC 27001:2022, GDPR, HIPAA, CCPA | SOC 2 Type II, GDPR compliant, CCPA compliant, ISO 27001, ISO 27701, ISO 27017, ISO 27018 |
| Support | — | Email support, Standard support, Dedicated customer success manager (Premier), Heap Community |
| Headquarters | San Francisco, CA, United States | — |
| Employees | 1,001–5,000 | — |
| Funding | Series E | Series D · $205M raised |
| Best for | — | Product and growth teams that want complete user behavior data without engineering-led event tagging |
Plans side by side
Heap
Pros and cons
Themes from the AI answers that mention each brand
Gainsight PX
- Blends product analytics with in-app engagements
- Feeds behavioral insights into customer health scores
- Best for Customer Success alignment
- Tailored for B2B SaaS companies
- Included in strong shortlists of analytics tools
Heap
- Automatic event capture (autocapture)
- Retroactive analysis without a predefined tracking plan
- Reduced manual instrumentation and faster implementation
- Links product analytics with UX and digital-experience analytics
- Free tier available
- Paid pricing largely quote-based, not published
- Free plan limited to about 10,000 monthly sessions
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Gainsight PX vs Heap”, https://slateindex.ai/compare/gainsight-px-vs-heap, data of Nov 3, 2026. Licence: CC BY 4.0.