GroundcoverThe full-stack observability platform for engineers & agents

New RelicIntelligent Observability resolves issues at scale before they impact your bottom line.

Comparison · Observability · weekly run Nov 3

Groundcover vs New Relic

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

New Relic is the stronger AI pick in Observability: it has a visibility score of 47.1 versus 2.4 for Groundcover, and ranks ahead in 100% of the answers that name both.

Choose Groundcover if…

You need a self-hosted or on-premises option
You need GDPR or CCPA coverage
Per seat pricing suits your budget better than usage-based
Predictable flat per-node pricing

Choose New Relic if…

You want the brand AI engines rank higher (47.1 vs 2.4)
You want a lower entry price ($10 vs $30)
AI answers describe it more positively (42% vs 0% positive)
You need SOC 2 Type II or FedRAMP Moderate (eligible accounts) or HIPAA eligibility or ISO 27001 or ISO 42001 AI certification coverage

AI visibility side by side

Latest weekly run · Nov 3

Metric	Groundcover	New Relic
Visibility score	2.4%	47.1%
Change vs last week	New	New
Rank in Observability	#23	#3
Share of voice	0.5%	10.7%
Mentions this run	3	63
Positive in AI answers	0%	42%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Groundcover 0pp · New Relic 0pp over 0 weekly runs.

Engine by engine

New Relic leads on 3 of 3 engines

ChatGPT

0.9%

51.3%

AI Mode

43.9%

Perplexity

6.3%

46.1%

GroundcoverNew Relic

Head to head in AI answers

3 engine answers name both brands

0Groundcover ranked higher

3New Relic ranked higher

Prompt	Engine	Groundcover	New Relic
Alternatives to the most popular observability platform	ChatGPT	#16	#8
What is the typical pricing model for observability software?	Perplexity	#2	#1
Which observability platform has transparent pricing?	Perplexity	#2	#1

Features, pricing & fit

Dimension	Groundcover	New Relic
Pricing model	Per seat	Usage-based
Entry price	Free; paid from $30 per seat / mo	Free; paid from $10 / mo
Free plan	Yes	Yes
Deployment	Bring Your Own Cloud: the data plane runs inside the customer's VPC and is managed by groundcover. A fully on-premises option is offered on the On Premise plan.	Cloud-based SaaS
Integrations	—	800+
Compliance	GDPR, CCPA	SOC 2 Type II, FedRAMP Moderate (eligible accounts), HIPAA eligibility, ISO 27001, ISO 42001 AI certification
Support	Slack community support (Free plan), Standard support (Pro plan), Premium support (Enterprise plan)	Ticketed support, 2-hour critical initial response SLA on Pro, 1-hour critical initial response SLA and priority ticket routing on Enterprise
Founded	2021	2008
Headquarters	Tel Aviv, Israel	San Francisco, CA, United States
Employees	51–200	1,001–5,000
Funding	Series A · $160M raised	Post-IPO raise (not corroborated by other sources)
Best for	Engineering teams running cloud-native and Kubernetes workloads that want full-stack observability without code changes and predictable pricing.	Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier.