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HelplyThe complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action.
vs
RoxRevenue Agents for the Global 2000
Comparison · Sales Engagement · weekly run Nov 3

Helply vs Rox

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Rox is the stronger AI pick in Sales Engagement: it has a visibility score of 6.8 versus 1.5 for Helply, and ranks ahead in 33% of the answers that name both.

Choose Helply if…

  • You want a lower entry price ($49 vs $100)
  • Budget-friendly alternative
  • Native Salesforce integration
  • Strong Forrester Leader evaluation

Choose Rox if…

  • You want the brand AI engines rank higher (6.8 vs 1.5)
  • You want a free plan to start
  • You prefer a larger, established vendor (51–200 employees)

AI visibility side by side

Latest weekly run · Nov 3

Metric Helply Rox
Visibility score1.5%6.8%
Change vs last weekdown−1.9%New
Rank in Sales Engagement#34#17
Share of voice0.7%2%
Mentions this run515
Positive in AI answers0%—

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3Helply 2%

Helply −2pp · Rox +6.8pp over 1 weekly runs.

Engine by engine

Rox leads on 3 of 3 engines

ChatGPT
0.9%
0.9%
AI Mode
0%
0%
Perplexity
3.7%
19.4%
HelplyRox

Head to head in AI answers

3 engine answers name both brands

2Helply ranked higher
1Rox ranked higher

Features, pricing & fit

DimensionHelplyRox
Pricing modelUsage-basedUsage-based
Entry price$49 / moFree; paid from $100 / mo
Free planNo · 14-day trialYes
DeploymentCloudCloud, with infrastructure running on AWS
Integrations60+—
ComplianceSOC 2 Type II, GDPRSOC 2 Type II, GDPR
Support—Dedicated deployment and support team on the Enterprise plan
Founded20252024
HeadquartersNewport, Rhode Island, United StatesSan Francisco, CA, United States
Employees11–5051–200
Funding—Round at about $1.2B valuation, led by General Catalyst (reported from unnamed sources) · $50M raised
Best forSaaS, ecommerce, marketplace and consumer app teams whose support volume is growing faster than their team.Global 2000 enterprise revenue teams

Plans side by side

Helply

Credits$49month (500 credits block; larger blocks priced higher)
EnterpriseCustom
Helply pricing

Rox

Individual$100month
Teams$255month for whole team
EnterpriseCustomcontact sales
Rox pricing

Pros and cons

Themes from the AI answers that mention each brand

Helply

  • Budget-friendly alternative
  • Native Salesforce integration
  • Strong Forrester Leader evaluation
  • Strong adoption among enterprise account executives
  • Recommended for Salesforce-centric teams
  • No published pricing; custom quote required

Rox

Profile in progress.

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Cite as: SlateIndex, “Helply vs Rox”, https://slateindex.ai/compare/helply-vs-rox, data of Nov 3, 2026. Licence: CC BY 4.0.