HiverThe agentic omnichannel customer service platform built for complex support.
vs
REVE ChatAI-powered customer engagement for smarter conversations
Comparison · Live Chat & AI Support · weekly run Nov 3
Hiver vs REVE Chat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Hiver is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.7 versus 0.7 for REVE Chat.
Choose Hiver if…
- You need more native integrations (1000+ vs 40+)
- AI answers describe it more positively (18% vs 0% positive)
- You need GDPR or SOC 2 Type II or ISO 27001 or CCPA or HIPAA coverage
- You prefer a larger, established vendor (201–500 employees)
Choose REVE Chat if…
- You want a free plan to start
- Listed among clearly advertised discounts
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Hiver | REVE Chat |
|---|---|---|
| Visibility score | 0.7% | 0.7% |
| Change vs last week | up+0.7% | up+0.1% |
| Rank in Live Chat & AI Support | #34 | #35 |
| Share of voice | 0.4% | 0.4% |
| Mentions this run | 2 | 2 |
| Positive in AI answers | 18% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Hiver +0.7pp · REVE Chat +0.09999999999999998pp over 1 weekly runs.
Engine by engine
Hiver leads on 0 of 3 engines
ChatGPT
AI Mode
Perplexity
HiverREVE Chat
Head to head in AI answers
0 engine answers name both brands
0Hiver ranked higher
0REVE Chat ranked higher
Features, pricing & fit
| Dimension | Hiver | REVE Chat |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $25 per seat / mo | Free; paid from $14.99 per seat / mo |
| Free plan | No · 7-day trial | Yes |
| Deployment | Cloud (SaaS); runs inside Gmail or as a standalone web application | — |
| Integrations | 1000+ | 40+ |
| Compliance | GDPR, SOC 2 Type II, ISO 27001, CCPA, HIPAA | — |
| Support | 24/7 email support, 24/7 chat support, Free data migration | Help Center, Email support |
| Founded | 2011 | 2016 |
| Headquarters | San Jose, California, United States | Singapore |
| Employees | 201–500 | 51–200 |
| Funding | Series B · $30M raised | — |
| Best for | Support teams handling complex, cross-team requests, including teams that work from Gmail | Businesses in ecommerce, banking, telecom, insurance, finance and education that want AI support with human handover. |
Plans side by side
Hiver
Growth$25user/month (billed annually; $35 monthly)
Pro$55user/month (billed annually; $65 monthly)
Elite$85user/month (billed annually; $95 monthly)
Pros and cons
Themes from the AI answers that mention each brand
Hiver
- Turns shared Gmail and Outlook inboxes into collaborative help desks
- Good fit for small and midsize email-first support teams on Gmail or Google Workspace
- Described as a good customer support platform
- Described as a unique tool
REVE Chat
- Listed among clearly advertised discounts
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Hiver vs REVE Chat”, https://slateindex.ai/compare/hiver-vs-reve-chat, data of Nov 3, 2026. Licence: CC BY 4.0.