Skip to content
SlateIndex
IcingaOpen-source IT monitoring for complex, hybrid infrastructures at any scale.
vs
New RelicIntelligent Observability resolves issues at scale before they impact your bottom line.
Comparison · Observability · weekly run Nov 3

Icinga vs New Relic

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

New Relic is the stronger AI pick in Observability: it has a visibility score of 47.1 versus 0 for Icinga.

Choose Icinga if…

No clear advantage in the published data.

Choose New Relic if…

  • You want the brand AI engines rank higher (47.1 vs 0)
  • You need SOC 2 Type II or FedRAMP Moderate (eligible accounts) or HIPAA eligibility or ISO 27001 or ISO 42001 AI certification coverage
  • You prefer a larger, established vendor (1,001–5,000 employees)
  • Generous permanent free tier with 100 GB monthly ingest

AI visibility side by side

Latest weekly run · Nov 3

Metric Icinga New Relic
Visibility score0%47.1%
Change vs last weekNewNew
Rank in Observability#39#3
Share of voice0%10.7%
Mentions this run063
Positive in AI answers—42%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 3Icinga 0%

Icinga 0pp · New Relic 0pp over 0 weekly runs.

Engine by engine

New Relic leads on 3 of 3 engines

ChatGPT
0%
51.3%
AI Mode
0%
43.9%
Perplexity
0%
46.1%
IcingaNew Relic

Head to head in AI answers

0 engine answers name both brands

0Icinga ranked higher
0New Relic ranked higher

Features, pricing & fit

DimensionIcingaNew Relic
Pricing model—Usage-based
Entry price—Free; paid from $10 / mo
Free plan—Yes
DeploymentOn-premises, hybrid and distributed setupsCloud-based SaaS
Integrations—800+
Compliance—SOC 2 Type II, FedRAMP Moderate (eligible accounts), HIPAA eligibility, ISO 27001, ISO 42001 AI certification
Support—Ticketed support, 2-hour critical initial response SLA on Pro, 1-hour critical initial response SLA and priority ticket routing on Enterprise
Founded20182008
HeadquartersNuremberg, Bavaria, GermanySan Francisco, CA, United States
Employees11–501,001–5,000
Funding—Post-IPO raise (not corroborated by other sources)
Best for—Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier.

Plans side by side

Icinga

Pricing not available.

New Relic

Free$0per month, one full platform user and 100 GB ingest
Standard$10per first full platform user/month; $99 per additional user (max 5)
Pro$349per full platform user/month (annual commitment); $418.80 monthly pay as you go
EnterpriseCustomcontact sales
New Relic pricing

Pros and cons

Themes from the AI answers that mention each brand

Icinga

Profile in progress.

New Relic

  • Generous permanent free tier with 100 GB monthly ingest
  • Easy setup and quick APM start with minimal upfront cost
  • Unified, consumption-based pricing model
  • Strong full-stack observability platform and APM pioneer
  • Value and accessibility with AI-assisted querying and diagnostics
  • Costs can surprise as log and trace volume scales
  • Pricing requires careful cost governance and depends on usage

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run

Cite as: SlateIndex, “Icinga vs New Relic”, https://slateindex.ai/compare/icinga-vs-new-relic, data of Nov 3, 2026. Licence: CC BY 4.0.