JumpCloud vs Ping Identity
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JumpCloud is the stronger AI pick in Identity & Access Management: it has a visibility score of 25.8 versus 22.5 for Ping Identity, and ranks ahead in 56% of the answers that name both.
Choose JumpCloud if…
- You want the brand AI engines rank higher (25.8 vs 22.5)
- AI answers describe it more positively (58% vs 36% positive)
- You need SOC 2 Type 2 coverage
- unified identity, access, and device management
Choose Ping Identity if…
- You need a self-hosted or on-premises option
- You need SOC 2 coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Enterprise-grade identity security for large enterprises
AI visibility side by side
Latest weekly run · Nov 3
| Metric | JumpCloud | Ping Identity |
|---|---|---|
| Visibility score | 25.8% | 22.5% |
| Change vs last week | down−0.7% | down−2.2% |
| Rank in Identity & Access Management | #3 | #4 |
| Share of voice | 6.7% | 7.5% |
| Mentions this run | 21 | 23 |
| Positive in AI answers | 58% | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
JumpCloud −2.5pp · Ping Identity −4.699999999999999pp over 1 weekly runs.
Engine by engine
JumpCloud leads on 2 of 3 engines
Head to head in AI answers
18 engine answers name both brands
Features, pricing & fit
| Dimension | JumpCloud | Ping Identity |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $9 per seat / mo | — |
| Free plan | No · 30-day trial | — |
| Deployment | Cloud (SaaS) | Multi-tenant cloud, dedicated-tenant cloud, self-managed on-premises, hybrid, and FedRAMP-authorized environments |
| Integrations | — | 350+ |
| Compliance | SOC 2 Type 2, ISO 27001 | SOC 2, ISO 27001 |
| Support | Standard support, Premium 24×7 support, Help Center, JumpCloud University | — |
| Founded | 2012 | 2002 |
| Headquarters | Louisville, Colorado, United States | Denver, CO, United States |
| Employees | 501–1,000 | 1,001–5,000 |
| Funding | Series F · $400M raised | Acquisition by Thoma Bravo (take-private) |
| Best for | IT teams, from startups to enterprises and MSPs, that manage mixed-OS device fleets and want identity and device management in one platform. | Large enterprises and government bodies managing customer, workforce, partner and AI agent identities at scale |
Plans side by side
JumpCloud
Ping Identity
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
JumpCloud
- unified identity, access, and device management
- transparent, published per-user pricing and annual savings
- cross-platform support for Windows, Mac, and Linux
- free tier and free trial for small teams
- well suited to small and mid-sized businesses
Ping Identity
- Enterprise-grade identity security for large enterprises
- Strong for complex hybrid and federated environments
- Advanced federation, SSO, and directory services
- Strong customer identity (CIAM) and fraud prevention
- Highly rated by analysts and users
- Enterprise deployments can stretch budgets
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “JumpCloud vs Ping Identity”, https://slateindex.ai/compare/jumpcloud-vs-ping-identity, data of Nov 3, 2026. Licence: CC BY 4.0.