JumpCloud pricing 2026: plans and costs
How AI answers describe JumpCloud pricing
I can use this information to estimate costs and compare Microsoft Entra, Okta, JumpCloud, and other IAM solutions.
Compared to: Microsoft Entra ID · Okta · Ping Identity
- Other IAM platforms with free trials include Duo, JumpCloud, Okta, Ping Identity, and CyberArk.
- JumpCloud appears to have the most transparent pricing among mainstream IAM platforms.
- If you're looking for an Identity and Access Management (IAM) platform with transparent pricing, my first recommendation is JumpCloud.
Quick pricing summary
- Device Management: $9 user/month, billed annually ($11 billed monthly)
- SSO: $11 user/month, billed annually ($13 billed monthly)
- Device Identity Management: $13 user/month, billed annually ($15 billed monthly)
- Platform Essentials: Custom (contact sales)
- Platform: Custom (contact sales)
- Platform Prime: Custom (contact sales)
- Annual billing: saves 18% vs monthly
- Worth noting: Package feature matrix layout is ambiguous in source; only support level mapped. Special pricing for education, nonprofits, partners via sales. Prices exclude VAT. Trial includes 24x7 Premium Support.
Plans
Device Management
$9 user/month, billed annually ($11 billed monthly)
- Device management & MDM
SSO
$11 user/month, billed annually ($13 billed monthly)
- SSO & MFA access to resources
- Password Manager
Device Identity Management
$13 user/month, billed annually ($15 billed monthly)
- Device management
- Identity management & MFA for devices
Platform Essentials
Custom contact sales
- Identity and device management features
- SSO and passwordless authentication
- 300 users maximum
Platform
Custom contact sales
- Unified identity, device, and access management
Platform Prime
Custom contact sales
- Platform package
- Zero Trust
- AI & SaaS Management
- Premium support
What you get on each plan
| Feature | Device Management | SSO | Device Identity Management | Platform Essentials | Platform | Platform Prime |
|---|---|---|---|---|---|---|
| Support | Standard | Standard | Standard | Standard | Standard | Premium |
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| Cloud Directory | $3.00/user/mo annually, $4.00 monthly | à la carte |
| Multi-Factor Authentication (MFA) | $3.00/user/mo annually, $4.00 monthly | à la carte |
| Single Sign-On (SSO) | $3.00/user/mo annually, $4.00 monthly | à la carte |
| User Lifecycle Management | $3.00/user/mo annually, $4.00 monthly | à la carte |
| Password Management | $3.00/user/mo annually, $4.00 monthly | à la carte |
| Directory Insights | $3.00/user/mo annually, $4.00 monthly | à la carte |
| Passwordless Authentication (JumpCloud Go) | $5.00/user/mo annually, $6.00 monthly | à la carte |
| Cloud LDAP | $3.00/user/mo annually, $4.00 monthly | à la carte |
| Cloud RADIUS | $3.00/user/mo annually, $4.00 monthly | à la carte |
| Conditional Access / Zero Trust | $3.00/user/mo annually, $4.00 monthly | à la carte |
| Access Requests | $5.00/user/mo annually, $5.00 monthly | à la carte |
| MDM/Device Management | $5.00/user/mo annually, $6.00 monthly | à la carte |
JumpCloud pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| JumpCloud | $9 per seat / mo | No · 30-day trial | Per seat | — | |
| Microsoft Entra ID | — | — | — | — | Compare → |
| Okta | $6 per seat / mo | No · 30-day trial | Per seat | Organizations that need to secure workforce, customer, partner and AI agent identities from one cloud identity platform. | Compare → |
| Ping Identity | — | — | — | Large enterprises and government bodies managing customer, workforce, partner and AI agent identities at scale | Compare → |
| Auth0 | Free; paid from $35 / mo | Yes | Usage-based | Development teams adding login, SSO and authorization to B2C apps, B2B SaaS and AI agents | Compare → |
List prices as published on jumpcloud.com/pricing. Totals are worked examples, not quotes.