JumpCloud
Intelligent, Secure IT
#3 of 37 in Identity & Access Management250,000 customers (per jumpcloud.com)58% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
- JumpCloud ranks #3 of 37 in Identity & Access Management with an AI visibility score of 25.8 (SlateIndex, Nov 3, 2026).
- JumpCloud's visibility fell 0.7 points since the previous weekly run.
- JumpCloud is most visible on ChatGPT (37.3) and least on Google AI Mode (25.4).
- AI engines name JumpCloud in 17 of the 30 Identity & Access Management buyer prompts SlateIndex tracks.
- g2.com is the source AI engines cite most in answers about JumpCloud, with 21 citations.
About
Company details for JumpCloud
JumpCloud is a cloud-based directory and IT management platform that combines identity, access, and device management. It manages Windows, Apple, Linux, and Android devices and provides SSO, MFA, Zero Trust, cloud LDAP, and cloud RADIUS. It also offers lifecycle management, password management, patch management, SaaS management, and governance of AI agent identities. It ranks #3 of 37 in Identity & Access Management on SlateIndex and has a visibility score of 25.8 in the latest weekly run.
Founded in 2012 and headquartered in Louisville, Colorado, United States, the company employs 501–1,000 people. It has raised about $400M. Its differentiator: combines a cloud directory, SSO/MFA, and cross-platform device management in a single platform.
- Website
- jumpcloud.com
- Categories
- Identity & Access Management
- Company size
- 501–1,000 employees
- Headquarters
- Louisville, Colorado, United States
- Founded
- 2012
- Company type
- Private, venture-backed
- Funding
- Series F · $400M raised
- Customers
- 250,000 · per jumpcloud.com/about-us
- Pricing
- $9 per seat / mo · per seat
- Free trial
- 30-day free trial
- Deployment
- Cloud (SaaS)
- Platforms
- Windows, macOS, Linux, Android
- Compliance
- SOC 2 Type 2, ISO 27001
- Support
- Standard support, Premium 24×7 support, Help Center, JumpCloud University, JumpCloud Slack Lounge, Community, Professional services
Read from linkedin.com, jumpcloud.com, g2.com, youtube.com, tracxn.com, vmblog.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
JumpCloud lost 2.5 points over 1 weekly run in Identity & Access Management. Microsoft Entra ID leads the category at 66%.
Media
Website and product screenshots for JumpCloud
AI mentions & citations
Recent answers that name JumpCloud
Best identity and access management platform for startups
For most startups, I would shortlist JumpCloud, Microsoft Entra ID, and Okta for employee identity management.
Most affordable identity and access management platform that is still reliable
If you're looking for an affordable Identity and Access Management (IAM) platform that is still reliable, secure, and suitable for business use, I would start with JumpCloud, Microsoft Entra ID, and Authentik.
Which identity and access management platform has transparent pricing?
If you're looking for an Identity and Access Management (IAM) platform with transparent pricing, my first recommendation is JumpCloud.
Which Identity & Access Management tools offer annual discounts?
JumpCloud – Best clearly advertised annual savings.
Which identity and access management platform offers a free trial?
JumpCloud: Offers a fully featured JumpCloud Free Trial allowing IT teams to test out its unified identity, device management, and access platform.
Which Identity & Access Management tools offer annual discounts?
In the Identity & Access Management (IAM) market, many SaaS providers encourage annual commitments by offering discounted per-user rates compared to flexible monthly billing, or by enforcing annual billing structures…
Best identity and access management platform for startups
For most early-stage startups, JumpCloud is the best all-around workforce IAM choice: its free tier supports up to 10 users and combines directory services, SSO, MFA, and device management.
Is there a free identity and access management platform for small teams?
JumpCloud is a strong free option for small teams: its free tier supports up to 10 users and devices and includes directory services, single sign-on (SSO), multi-factor authentication (MFA), and device management.
Products & features
What JumpCloud sells
Cloud Directory
Cloud-based user directory replacing on-premises Active Directory.
Single Sign-On (SSO)
Single set of credentials for web and on-premises applications.
Multi-Factor Authentication (MFA)
Additional verification for access to resources.
JumpCloud Go
Passwordless authentication.
Password Management
Password manager for users.
Cloud LDAP
Hosted LDAP service.
Cloud RADIUS
Hosted RADIUS for network and Wi-Fi authentication.
Conditional Access / Zero Trust
Policy-based access controls.
MDM/Device Management
Management of Windows, Apple, Linux, and Android devices.
Patch Management
Operating system and software patching for devices.
Remote Access
Remote access to managed devices.
System Insights
Device inventory and telemetry data.
Strengths engines cite
- unified identity, access, and device management
- transparent, published per-user pricing and annual savings
- cross-platform support for Windows, Mac, and Linux
- free tier and free trial for small teams
- well suited to small and mid-sized businesses
Target market & buyers
Organizations from startups to enterprises, plus MSPs and channel partners, education, and nonprofits.
Notable customers include MiQ Digital, AkitaBox, HAAS Alert, Cars.com, GoFundMe, Grab, ClassPass, Uplight.
| Industry | Primary use case |
|---|---|
| Education | Identity and device management for higher education and K-12 schools under education pricing. |
| Nonprofit | Unified IT management under special nonprofit pricing. |
| Managed services | MSPs managing client identities and devices through the partner program. |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Seed | 2012 | $1M |
| Series A | 2014 | $3M |
| Series B | 2015 | $4M |
| Series C | 2017 | $20M |
| Series D | 2019 | $50M |
| Series E | 2021 | $100M |
| Series F | 2021 | $225M |
| Latest known round | Total raised |
|---|---|
| Series F | $400M |
Recent developments
- Oct 2026PartnershipPartnership with Scrut
Partnered with Scrut on audit evidence.
- Jun 2026ProductAgentic IAM on Google Cloud
Launched Agentic IAM on Google Cloud.
- Apr 2026ProductAgentic IAM launch
Launched Agentic IAM for governing AI agents.
- Apr 2026PartnershipGoogle Cloud Partner of the Year
Won a 2026 Google Cloud Partner of the Year award for Google Workspace.
- Jan 2026CompanyAcquired MacSolution
Acquired MacSolution in Brazil.
Competitive landscape
How JumpCloud compares with its top three alternatives
JumpCloud most often appears alongside Microsoft Entra ID, Okta, Ping Identity in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| JumpCloud | 25.8% | 6.7% | down−0.7% | $9 / seat / mo |
| Microsoft Entra ID | 66% | 12.9% | up+5.2% | Pricing not available |
| Okta | 56.9% | 12.2% | down−0.9% | $6 / seat / mo |
| Ping Identity | 22.5% | 7.5% | down−2.2% | Pricing not available |
| Auth0 | 17.2% | 5.4% | up+2.6% | Free plan |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 58% · Neutral 28% · Mixed 14% of 66 engine answers that mention JumpCloud
Praised for
- unified identity, access, and device management
- transparent, published per-user pricing and annual savings
- cross-platform support for Windows, Mac, and Linux
- free tier and free trial for small teams
- well suited to small and mid-sized businesses
Criticised for
Pricing
Per seat pricing
Cite as: SlateIndex, “JumpCloud AI visibility profile”, https://slateindex.ai/brand/jumpcloud, data of Nov 3, 2026. Licence: CC BY 4.0.