LiveAgentHelp desk and live chat with AI agents
vs
REVE ChatAI-powered customer engagement for smarter conversations
Comparison · Live Chat & AI Support · weekly run Nov 3
LiveAgent vs REVE Chat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LiveAgent is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 8.5 versus 0.7 for REVE Chat.
Choose LiveAgent if…
- You want the brand AI engines rank higher (8.5 vs 0.7)
- You need more native integrations (200+ vs 40+)
- AI answers describe it more positively (39% vs 0% positive)
- You need GDPR coverage
Choose REVE Chat if…
- You want a free plan to start
- Listed among clearly advertised discounts
AI visibility side by side
Latest weekly run · Nov 3
| Metric | LiveAgent | REVE Chat |
|---|---|---|
| Visibility score | 8.5% | 0.7% |
| Change vs last week | down−1.5% | up+0.1% |
| Rank in Live Chat & AI Support | #10 | #35 |
| Share of voice | 2.7% | 0.4% |
| Mentions this run | 14 | 2 |
| Positive in AI answers | 39% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
LiveAgent −1.5999999999999996pp · REVE Chat +0.09999999999999998pp over 1 weekly runs.
Engine by engine
LiveAgent leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
LiveAgentREVE Chat
Head to head in AI answers
0 engine answers name both brands
0LiveAgent ranked higher
0REVE Chat ranked higher
Features, pricing & fit
| Dimension | LiveAgent | REVE Chat |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $15 per seat / mo | Free; paid from $14.99 per seat / mo |
| Free plan | No · 30-day trial | Yes |
| Deployment | Cloud only | — |
| Integrations | 200+ | 40+ |
| Compliance | GDPR | — |
| Support | 24/7 AI chatbot with human escalation, Email support, In-app live chat (Mon–Fri), Dedicated account manager (Business from 20 agents, Enterprise) | Help Center, Email support |
| Founded | 2004 | 2016 |
| Headquarters | Bratislava, Slovakia | Singapore |
| Employees | 51–200 | 51–200 |
| Funding | Bootstrapped | — |
| Best for | Small and growing support teams that want email, chat, phone and social in one inbox | Businesses in ecommerce, banking, telecom, insurance, finance and education that want AI support with human handover. |
Plans side by side
LiveAgent
Starter$15agent/month, billed monthly (offer; regular $19)
Team$26agent/month, billed monthly (offer; regular $35)
Business$44agent/month, billed monthly (offer; regular $59)
Enterprise$3,999month, flat fee, 80 agents included, billed monthly
Pros and cons
Themes from the AI answers that mention each brand
LiveAgent
- Strong ticketing and help-desk depth
- Fast implementation with multi-channel routing and live chat
- 30-day free trial without a credit card
- Good value as a budget help desk
- Chat and ticketing in one suite
REVE Chat
- Listed among clearly advertised discounts
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “LiveAgent vs REVE Chat”, https://slateindex.ai/compare/liveagent-vs-reve-chat, data of Nov 3, 2026. Licence: CC BY 4.0.