LiveAgent vs Userlike
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LiveAgent is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 8.5 versus 0 for Userlike.
Choose LiveAgent if…
- You want the brand AI engines rank higher (8.5 vs 0)
- Strong ticketing and help-desk depth
- Fast implementation with multi-channel routing and live chat
- 30-day free trial without a credit card
Choose Userlike if…
No clear advantage in the published data.
AI visibility side by side
Latest weekly run · Nov 3
| Metric | LiveAgent | Userlike |
|---|---|---|
| Visibility score | 8.5% | 0% |
| Change vs last week | down−1.5% | no change0% |
| Rank in Live Chat & AI Support | #10 | #44 |
| Share of voice | 2.7% | 0% |
| Mentions this run | 14 | 0 |
| Positive in AI answers | 39% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
LiveAgent −1.5999999999999996pp · Userlike 0pp over 1 weekly runs.
Engine by engine
LiveAgent leads on 3 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | LiveAgent | Userlike |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $15 per seat / mo | — |
| Free plan | No · 30-day trial | — |
| Deployment | Cloud only | Hosted in Germany |
| Integrations | 200+ | — |
| Compliance | GDPR | GDPR |
| Support | 24/7 AI chatbot with human escalation, Email support, In-app live chat (Mon–Fri), Dedicated account manager (Business from 20 agents, Enterprise) | — |
| Founded | 2004 | — |
| Headquarters | Bratislava, Slovakia | Lund, Sweden |
| Employees | 51–200 | — |
| Funding | Bootstrapped | Seed · $0M raised |
| Best for | Small and growing support teams that want email, chat, phone and social in one inbox | — |
Plans side by side
LiveAgent
Userlike
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
LiveAgent
- Strong ticketing and help-desk depth
- Fast implementation with multi-channel routing and live chat
- 30-day free trial without a credit card
- Good value as a budget help desk
- Chat and ticketing in one suite
Userlike
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “LiveAgent vs Userlike”, https://slateindex.ai/compare/liveagent-vs-userlike, data of Nov 3, 2026. Licence: CC BY 4.0.